Problem flash usb :S on w3j

Hi,

i have so far the w3j and i absolutly love it. I bought maybe a week ago a flash usb and well it worked great until yesterday. Now when i plug my usb, i can't go in, when i do #e, it crashed my system I tried everythink with no result ( it says that my device work properly )

Please help me

Thank you.

 

I hardly get your problem from this. PLease be more specific/detailed. Also in the steps you took to try solving it.

 

Does it work for other computers?

 

yeah my usb work on other computer beside mine

for E.B.E., sorry for my english lol but i meant when you go to see all your information about the disk drive etc..

thank you

 

I still don't get it.

Please, make a clear description of the problem in your native language, from start to bottom, and then translate it into English. Unless the problem is not clear to some extent at least, I don't think we can give good suggestions...

 

Makes pretty good sense to me. His USB thumb drive is no longer working on his W3J. It still works on other computers, but when he plugs it into the W3J, the computer crashes for some reason and he's not sure why.

I dunno how to help him though......

 

I think by #-E he means 'Windows Key + E' which is the shortcut for explorer.

So when he plugs it in and goes to Explorer his PC crashes.

I would check Device Manager and see if any devices are showing up as not functioning properly.

 

So is it recognized by the W3J at all? If so, without using explorer to actually browse within it, right click on the icon for the drive and try reformatting it. Note that doing so will erase anything on the drive so have a backup of anything important.

~ Brett

 

yes is it recognized by the W3J, i can see it in the safety remove hardware. I try reformate it but nothing, same problem.

When i pull the usb out, it says :

"The request could not performed because of an I/O device error"

 

Do you have some type of a program that might be automatically accessing the drive? It sounds like something is trying to and goes crazy when you pull it out. The same thing might be causing the Explorer crash, I suppose.

 

Try reinstalling the USB drivers from scratch (Remove, then reinstall). I can think of nothing else right now.

 

no, i don't have a type of a program that might be automatically accessing the drive

Prolly you are right.

for E.B.E., yeah i did uninstall and reinstall but nothing

So weird the problem i have lol

 

Did you uninstall the device driver itself?

Start -> Settings -> Control Panel -> System -> Hardware Tab -> Device Manager Button -> Expand 'Disk Drives' -> Select USB Drive Device -> Right Click -> 'Properties -> Driver Tab -> Uninstall

Then remove the drive, reboot, and try inserting it again. Windows will re-install the driver.

You might also check that under the 'Properties' for the drive, on the 'Policy' tab, the radio button is set to 'Optimize for Quick Removal'. I don't know how that would affect things, but it's the default for USB drives.

I guess if you have System Restore on, you could try restoring to a restore point from before the problem started.

 

Ok, if it's fully recognized by other computers, plug it into one of them and reformat. Try Jumper's tip above and If it then does not work, try another USB mass storage device and see if it's an issue with the drive or the computer. If it's just this drive, RMA it with the manufacturer. I had a San-Disk which went a little crazy and they very efficiently sent me a replacement. They paid for shipping both ways and I got the new drive days later.

~ Brett

 

i did what you sais nrbelex but with no result everythink that i plug is freezing the computer ( flash usb, mp3, camera, other flash usb )

 

Try rebooting windows in Safe Mode?

 

Well at least that's progress. It means (hopefully) something's gone wrong with the way Windows is handling USB devices. Again, try Jumper's suggestion of booting into safe-mode and if USB devices don't work after that, it's likely you'll have to reinstall Windows. Let us know what happens.

~ Brett

 

yeah i will try the Jumper's suggestion.

Maybe there is a driver for the motherboard for usb.

Thank you nrbelex to help me and everyone else

 

good news, in safe mode my usb work

Now i have to narrow where is the problem lol

 

start -> run -> typin in 'msconfig' -> startup tab and start unchecking things/rebooting until the problem goes away. if you have a new problem appear, recheck the last thing you unchecked...

 

I will try that tonight and will let you know

 

still same problem with my flash usb. However now i can plug other flash usb and it work.