The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Problems registering for ADW

    Discussion in 'Asus' started by Dazman, Nov 7, 2008.

  1. Dazman

    Dazman Notebook Evangelist

    Reputations:
    166
    Messages:
    470
    Likes Received:
    0
    Trophy Points:
    30
    Anyone get this response when trying to register for the ADW coverage:

    " We’re sorry to inform you that your ASUS notebook computer is not qualified for this ADW program, because your ASUS notebook computer may be either subject to different product warranty terms or the purchase of your ASUS notebook computer was made prior to Sept. 10, 2007. For example, some retailers require notebook vendors to provide one-year product warranty only for notebooks.

    Please contact your original dealer for more information, if you still need to get the accidental damage warranty program for your ASUS notebook computer.

    Thank you for choosing ASUS."

    I thought you were automatically covered when you did the normal registration.

    This is frustrating.
     
    Dazman, Nov 7, 2008
    #1
  2. EXcaliberPC

    EXcaliberPC Company Representative

    Reputations:
    154
    Messages:
    304
    Likes Received:
    0
    Trophy Points:
    30
    Call the store where you bought the notebook from or contact ASUS directly at 510-739-3777 and ask for notebook support.
     
    EXcaliberPC, Nov 7, 2008
    #2
  3. Dazman

    Dazman Notebook Evangelist

    Reputations:
    166
    Messages:
    470
    Likes Received:
    0
    Trophy Points:
    30
    In the process of doing that thanks.
     
    Dazman, Nov 7, 2008
    #3
  4. ClearSkies

    ClearSkies Well no, I'm still here..

    Reputations:
    1,059
    Messages:
    2,633
    Likes Received:
    0
    Trophy Points:
    55
    The G50 series has a bunch of serial #s that didn't make it into the Asus database - this was a known problem back when it was released.

    Everyone around here reported no problems with getting it corrected once they contacted Asus directly.
     
    ClearSkies, Nov 7, 2008
    #4
  5. Dazman

    Dazman Notebook Evangelist

    Reputations:
    166
    Messages:
    470
    Likes Received:
    0
    Trophy Points:
    30
    I've e-mailed ASUS and the vendor. The vendor stated it has happened before.

    Thanks for the help guys.
     
    Dazman, Nov 7, 2008
    #5