Hello,
I am experiencing an issue with the speakers on my Asus Q550LF-BSI7T21 (purchased from Best Buy). They do function, but almost any time I play sound through them, they will not begin playback until several seconds after I initiated playback, until the volume reaches a certain threshold, or until they are prompted to begin playing some other way - I've found that Windows sounds tend to break through the barrier and play immediately, which causes the speakers to kick in and start playing.
For example, if I start playback on a song (or YouTube video, etc.), no sound will come through the speakers at first, but if I modify the "System Sounds" volume bar and prompt Windows to play a noise, the speakers will begin playing everything as if they had just turned on. Sometimes simply waiting for some period of time works as well, and sometimes raising the volume of the source over a certain level will cause playback to begin, but this is not as reliable as prompting a Windows sound.
The issue occurs across many applications, from audio players to internet browsers, and is specific to the speakers - headphones work fine.
I have tried reinstalling the audio drivers at least twice, and restored the BIOS at the instruction of an Asus Support representative, to no avail. Any ideas would be much appreciated! Thank you!
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Kevin@GenTechPC Company Representative
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Kevin@GenTechPC Company Representative
Reinstall the OS and then load the audio driver, and test it to verify. If problem persists, then it needs to be sent back to ASUS for service. -
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Kevin@GenTechPC Company Representative
I am guessing it might be hardware-related but would rather have you to confirm that for yourself. -
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Kevin@GenTechPC Company Representative
If you already tried 2.75 from Realtek with the issues that you reported earlier, then try the even newer version from Station-Drivers - NEWS.
If those drivers are causing the sound problem, it may still be OS or hardware related.
See if you can use a spare/unused HDD and put it into the NB temporarily, reload the OS and give it a test to verify this root cause, and you won't risk losing your work with current drive. -
I'm having the same problem on my Q550LF, I'll try uninstalling the realtek drivers if I get the chance, though I'd rather have newer drivers to upgrade to.
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I too have had the problem but I have a confirmed fix. I even created a username just to help you guys
Right click on the speaker icon in your tray at the bottom right, click on playback devices. Then left click on your speakers and hit properties when it becomes enabled. Click on the enhancements tab and UNCHECK "Immediate Mode". Click Apply. You should now be able to hear audio at very low volumes.
I have no idea what that "Immediate Mode" does but as soon as I unchecked it, I was able to start my volume from 0 and increase it just to 2 and I was able to hear audio. Before audio wouldn't "pop" in until i hit volume in the mid 20s.
Please let me know if this helps. I also flashed the the bios with the most up to date version, but that did not solve the volume problem even after the flash was complete. It was unchecking that Immediate Mode and applying that, where it fixed the audio.
Kevin@GenTechPC likes this. -
Kevin@GenTechPC Company Representative
But it is kind of strange that you had to disable immediate mode though. -
This didn't resolve the problem. I've even done a clean install on Windows 10 and I still have the volume issue. Sound does not come through speakers until volume hits mid 20s. It has to be a hardware issue.
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This didn't resolve the problem. I've even done a clean install on Windows 10 and I still have the volume issue. Sound does not come through speakers until volume hits mid 20s. It has to be a hardware issue.
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Kevin@GenTechPC Company Representative
If not, can you reload Win7 or Win8 and then apply the latest Realtek driver to verify? -
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Same thing has happened here after the Win 10 update. Asus notebook.
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Kevin@GenTechPC Company Representative
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Someone has resolved this issue? For me speakers do not play sound immediately but only if volume is greater than equal 16 and than i hear POP
Q550LF-BSI7T21 speakers do not play sound immediately
Discussion in 'Asus' started by tjbarrett96, Oct 30, 2014.