I bought my G50VT-X6 and received it last week from Newegg. First of all, the laptop I got has a little scratch on the screen when I received(very minor you can see it only when you put a lamp beside it). Second, there is a stuck white pixel that would stay bright and not change colour. However you can only see it when the screen is all black. Finally, I notice the speakers are kinda buzzing when I am watching a video that has high pitched sound. The stuck pixel is really hard to see so if I send it in, I am afraid they are going to just send my system back saying they found nothing wrong and also blaming me that I scratch the screen.
-Does Asus' "30 day Zero Bright pixel apply to this?
-Is it better if I send it back to Newegg (I'd have to pay like $40 shipping fee)? Or send it back to Asus (free 2-way shipping)?
-Does Asus or Newegg replace the whole laptop brand new, or do they give you a refurbished/ repaired laptop replacement???
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Thanks, I probably send it to Newegg. I also just found that 2 of the 3 jacks on my G50 is really stiff. I'd have to literally jam the jack for it to fully plug in. (the middle and mic jack)
Question about ASUS warranty. My defective laptop
Discussion in 'Asus' started by inchyfingers, Mar 24, 2009.