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    Question on ASUS warranty?

    Discussion in 'Asus' started by edward85, Oct 12, 2010.

  1. edward85

    edward85 Newbie

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    Hi all,

    I purchased my ASUS laptop 2 months ago. Now, I can not boot up the OS and get "hard disk error" message. So, I want to reques a RMA.

    Unfortunately, I am in UK which get "horrible" in the thread http://forum.notebookreview.com/asus/487940-asus-rma-warranty-guide.html

    And, I have a very small damage for unknown reasons on the LCD. In that thread, i read "Any physical damage is completely out of warranty." in Out of warranty e-mail notification.

    I want to know if my laptop is under warranty. If necessary, I can upload the pic later.


    Thanks.
     
    edward85, Oct 12, 2010
    #1
  2. ClearSkies

    ClearSkies Well no, I'm still here..

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    Warranty covers *functional* lcd problems with the screen, which result in the display not working properly.

    Anything that could be the result of physical impact or damage, whether due to intentional, known or unknown causes, is NOT covered.
     
    ClearSkies, Oct 12, 2010
    #2