Question to ASUS notebooks Cust Rep ( ACE View)

Hi, ASUS notebooks Cust Rep

Could you tell me when/if Asus plan to launch Centrino notebooks with ACE View technology?

Regards
Gizmo

 

Thank you for your message, however, I do not get any information from Taiwan there to see any centrino notebook in which has the ACE-viewing technology on that, but hopefully we will have it on the centrino notebooks. Thank you.




ASUS Notebooks Customer Representative

 

Asus notebooks are fine if they dont break. RMA service is terrible,why?
1. You have to dissamble the unit first before returning it, cpu,memory,hard drive,wireless card, battery. As you can see this isnt required by most name brands
2. You have to pay to ship it back, non refundable
3. You have to wait on the phone for endless hours trying to get an RMA and find the status of your RMA, it seems only one person handles the notebook RMA's. There is no online RMA status.
4.You will have to reassemble the unit once you do get it back.
5. They may say it was your fault for the problem, may or may not be but, if the say it was you, it will cost you a couple hundred dollars for the repair. You will not have any choice but to trust what they say since they now have the unit.
6. Overall Asus notebooks are a cheaper in price than comparable Dell,HP etc. If nothing goes wrong your ok, if something does you'll wish you paid the extra hundred bucks and bought a Dell,HP,etc.

 

I've had no problems with Asus service.

But I would like to add my request for an Aceview screen for the M6 series. WSXGA ersolution too please.

Steve

 

Dear All,

Thank you for all of your support with ASUS notebooks and other products. However, I will be no longer to reply any messages in here due to personal reason. I do hope that you guys will keep supporting with ASUS notebooks and other products. If you have any further questions, please send it over to [email protected]. Thank you very much.

ASUS Notebooks Customer Representative