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    RAM Upgrade and Warranty

    Discussion in 'Asus' started by ra990, Jan 25, 2007.

  1. ra990

    ra990 Notebook Consultant

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    Hi All,

    My A8JP will be arriving today from NewEgg, I can't wait to get my hands on it. I ordered a dual channel 2GB kit with the laptop and will be replacing both the factory installed 512MB sticks with it. I was thinking of putting the factory installed sticks on Ebay, but wasn't sure if that was a good idea.

    If I were ever to need warranty service on the laptop, do I need to put the factory installed sticks back in there before shipping it out to Asus? Is Asus really picky about user-upgrades such as RAM and HD?

    Obviously I would not be sending it in for warranty service if it was one of the RAM modules causing the problems, the RAM has its own lifetime warranty, so I would deal with its own manufacturer in that situation.

    Any recommendations?
     
    ra990, Jan 25, 2007
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  2. yuio

    yuio NBR Assistive Tec. Tec.

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    keep it, just incase you do need to send it to repair, if they see you have opened it(as in it is noticable) that is an excuse for them to cause trouble. i don't think that would care personally but just in case.
     
    yuio, Jan 25, 2007
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  3. Dio

    Dio Notebook Evangelist

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    I also ordered an addtional 2 gig of memory for my AJ8P and a Seagate Momentus 7200.1 was wondering the same thing.

    I would think it be a good idea to keep them as backup in case you need to send back to the factory for service but hope to find an answer from a reseller. thanks
     
    Dio, Jan 25, 2007
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  4. BENDER

    BENDER EX-NBR member :'(

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    Any reseller would give you the same answer. Keep the old sticks for when you need to send it in for repairs. ASUS won't void your warranty if you have changed memory, but they prefer to service notebooks with stock configuration so that they are able to identify the fault easily.
     
    BENDER, Jan 25, 2007
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  5. Nrbelex

    Nrbelex Notebook Deity NBR Reviewer

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    Keep 'em. You won't get much for the factory sticks anyway since nobody's heard of the company that makes them and they have no packaging, or anything else making them seem legit.

    ~ Brett
     
    Nrbelex, Jan 25, 2007
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  6. coriolis

    coriolis Notebook Nobel Laureate

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    As mentioned, keep it for safe keepings, just in case.

    It's been discussed and debated, and I can say that ASUS does not care about end users 'upgrading' the notebook(Up to certain extent, which is the CPU usually) as it's our notebook. However, if by chance, something happens while upgrading the RAM/HD/WiFi and it, short circuits the motherboard for example, then the warranty is voided, which ASUS obviously doesn't want to happen. Therefore if the notebook is broken, and it is found that the end user upgraded and that is what started the problems, then the warranty is voided.
     
    coriolis, Jan 25, 2007
    #6