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    Random shutoffs W3J???

    Discussion in 'Asus' started by Deus, Jul 5, 2006.

  1. Deus

    Deus Notebook Consultant

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    Ok, So it looks like when you have the extra battery in ine W3J and the second battery runs out. The Laptop totally shuts off!!!!!!!!!!!!! Then you need to turn it on and it does a checkdisk!! WTF!!!!!!!!! This is the second time this has happened. In the middle of my work!!!
     
  2. TheUndertow

    TheUndertow Notebook Deity

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    Walk me through this...your media bay battery runs out and the whole comp shuts down rather than transition to the main battery?

    If so, has it transitioned smoothly before?
     
  3. Deus

    Deus Notebook Consultant

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    Nope this is the second time it has run out and the second time it has shut down!
     
  4. TheUndertow

    TheUndertow Notebook Deity

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    I seem to remember hearing something about this around its release. Have you tried searching yet?
     
  5. Deus

    Deus Notebook Consultant

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    I just searched around... nothing
     
  6. PROPortable

    PROPortable Company Representative

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    In your battery meter, is the optical bay battery showing up as a second battery and is the main battery showing up and giving you life meter?
     
  7. Deus

    Deus Notebook Consultant

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    Yes, The optical battery shows up as #2. And I do have the meter in the task bar
     
  8. PROPortable

    PROPortable Company Representative

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    click on the meter and let me know if and what times it's giving you for each battery. The second battery may be giving you a funky time or none at all, but that's been common because windows sometimes has a difficult time with two batteries. However, it should seemlessly turn over. In other words, if you popped that battery out while in use.... given what you've told us so far, the system should shut off. Have you tried that and if so, what happened? Have you also tried this while plugged and not plugged in? Other variations of this........ say no main battery, but plugged in, things like that.
     
  9. Deus

    Deus Notebook Consultant

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    When I hover over the battery it says 49%. When I click on it it opens the power settings whic lok like this :

    [​IMG]
     
  10. Shampoo

    Shampoo Notebook Deity

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    Sounds like another MICROCRUD windows problem to me.

    I'm sure someone has the solution to this for you.

    Man what a pain for your laptop to turn off on you in the middle of your work.

    Goodluck with this,
    Mike
     
  11. PROPortable

    PROPortable Company Representative

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    If you remove the second battery, just while it still has power... as if you're going to hot swap it for an optical drive or something.... does it just shut off?
     
  12. Deus

    Deus Notebook Consultant

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    I will try that. I tried switching the profile from Power4Gear to Always On and let it sit and it shut off again.
     
  13. Deus

    Deus Notebook Consultant

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    Ok, If I pull out the optical battery it just keeps going on the regular battery. And yes the cord is unplugged ;)
     
  14. PROPortable

    PROPortable Company Representative

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    OK, it's software... somewhere....... because the system auto-senses that and is switching over correctly....... when the battery dies, it should act exactly like what happens when you disconnect the power..... technically the power is being shutoff or removed either way. Play around with those power settings, but either way, something seems fishy. I don't know, it's even possible that a driver or something got corrupted along the lines.
     
  15. Deus

    Deus Notebook Consultant

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    Ok, I disabled all services except

    Bluetooth Manager
    SynTPEnh
    HControl
    ABLKSR
    BatteryLife

    and rebooted and it still does it :mad:

    Disable Batterlife and it works~!!!!!

    Batterylife.exe is the ONE!!!!!!!!!!!!!! It is part of Power 4 Gear
     
  16. PROPortable

    PROPortable Company Representative

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    Hum, that's weird..... but I'll keep that in mind next time someone brings this up...... It's not like everyone is having this problem and I'd say 35% of W3 buyers usually pick up those batteries.

    Good work either way.
     
  17. Deus

    Deus Notebook Consultant

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    Takes off own head and kicks across floor o~~~~~~XXX

    I had recently done a restore and forgot to reapply the patches and latest software. It looks like this problem is with the Power 4 Gear 1043.6.15.115
    I upgraded tot he latest version on the ASUS site 1043.6.15.116 and it seems to work fine.

    I will report back if I have more issues with this but it looks like the upgrade fixed it
     
  18. PROPortable

    PROPortable Company Representative

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    That's good to know... at least you admitted it.. that HELPS the forum and the notebook. Most people feel like idiots after doing something like that for some reason and ***** and ***** about it... then find out it was something simple that they did and you just never hear from them agian.... and that doesn't help people figure out what happened and it hurts sales of a good product... It is good to know which version was giving you problems and updates are your friend... they're there for a reason!