Repair - how long did you wait?

Ok...so I am afraid I have to send my F8sv to Asus...

I got it late december, nad lately it started showing bluescreen usually when moved - I thought hmm maybe its windows, so I reinstal it - but sthe same blue screen is still showing up...

I suspect its the harddrive, as it usually shows the bluescreen when pickd up from lower right side - where the harddrive is... Ive tried to open it and make sure nothing is loose - but its not.

Anyway - this sucks pretty bad as I need a computer everyday, and now I am facing the fact that I need to send it to be fixed...so here is the question:

From your experience - how long does the whole process of sending it to Asus and getting it back fixed usually take?

Thanks,

Kakoon

 

well i sent my laptop almost 3 weeks ago now. They say i will recieve it this week. It is annoying as i need it for my work. My problems where: LCD cover crack, LCD white blobs, CD tray not functioning, battery wear.
The reason for the long delay was because the components had to be imported. However it is a simple HDD swap, im sure they will have it done in a week or so

 

wow, thats a long time :|

personally, i have no first hand experience, but this might interest you. He was fortunate enough to get it back in a couple of hours. So if you live near the service center, take it there yourself and you might get it back the same day

 

It's been about a one (business)week turn around for everything I've ever RMAed to Asus. I chatted with the techs on Friday and today and they said my C90S should be on its way back tomorrow or the day after that. The weeks a killer though...I have an EeePC and an HP Pavillion dv1049cl (PenM 1.4Ghz, 1GB and really old a$$ Intel Graphics) and the EeePC has the better graphics for games

 

Depends where you are. It varies, as in some countries, ASUS's repair depots are companies that ASUS hired to do their repairs, fixes, etc. In North America, I know that the repair depots are run by ASUS so all the parts are in the warehouse and in stock, and the people know what they are doing.

I dropped off my laptop at a repair depot when the BIOs was corrupt(I think) and the HD's boot pririoty was messed up. Dropped it off on a Friday, I picked it up on Tuesday all fixed, plus they fixed my LCD inverter as well, apparently it was loose.

 

turn around in USA is a few days never more then a week

 

Got my tracking number, should be here tomorrow right to my frontdesk at work.