I recently found a stuck pixel that won't go away (tried just about everything). So I've contacted both Newegg and Asus, and this is what each will do depending where I send it:
Newegg will send me another (Refurbished) laptop when they receive mine.
Asus will put a new screen on mine and send it back.
Which option would be quicker? I'd kinda like to keep my own laptop, because I never like getting refurb, but that's just me. What would you guys do? And again, what's quicker?
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I'd go with Asus since the replacement with Newegg would also come with a 'used' screen. Also, keep in mind that after 6 months, screen quality starts to decrease drastically (as per a thread about laptop screens I was reading), so a new screen would be the best option.
The quicker route would probably be Newegg, since Asus seems to be backed up atm and it takes them 4 days to assign a tech. -
Well, not that's it's a huge deal or anything, but I would have to reinstall a clean copy of Windows 7 and reflash my BIOS and vBIOS if they sent me another refurbished G73. I'm still not sure what will take longer, ASUS or Newegg. Newegg says that they will need 2-5 business days just to ship the new laptop AFTER they receive mine.
If Asus takes 4 days to assign a tech, as long as they get it done shortly after and ship it off, it could take the same amount of time.
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Thanks for the feedback, I'm going to ship it off to ASUS on monday. Cheers!
Should I RMA back to Newegg? Or Asus?
Discussion in 'Asus' started by joncom, Sep 22, 2010.