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    Smart gesture doesn't work correctly

    Discussion in 'Asus' started by Massiot, May 30, 2013.

  1. Massiot

    Massiot Newbie

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    I have an Asus Zenbook UX31A-DB51 and all the gestures work except for the three fingers swipe up. It worked when I initially bought it but all of a sudden, maybe a few weeks after, only that function stopped working correctly. When I do swipe up with 3 fingers, any browser windows that are open changes size to half the screen. Nothing is flagged in my device manager and I reinstalled the smart gesture program but no luck. I also turned off that specific function and turned it back on, still nothing. Anybody else have a smiliar problem and/or a solution??
     
    Massiot, May 30, 2013
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  2. Prostar Computer

    Prostar Computer Company Representative

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    Haven't seen this yet but it could have been a Windows update. There has been a lot of feedback on the trackpads and the SmartGestures software not functioning as it should under Windows 8.

    Did you try reinstalling the trackpad driver?
     
    Prostar Computer, May 30, 2013
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  3. Massiot

    Massiot Newbie

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    Nope but I'll give that a try.
     
    Massiot, May 31, 2013
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  4. Massiot

    Massiot Newbie

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    Yup, tried reinstalling the Asus clickpad and still nothing. Also, I'm running Windows 7 and have the latest version of the smart gesture (1.0.35).
     
    Massiot, May 31, 2013
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  5. Prostar Computer

    Prostar Computer Company Representative

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    Ah, got it. Only other thing I can think of is to check the application's configurations, and make sure you have updated the ATK package (listed under utilities) as well (you may need to uninstall SmartGestures, update the ATK package if it is not current, then reinstall the SmartGestures software).
     
    Prostar Computer, May 31, 2013
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