Solutions to keyboard lag in Asus M50 series

Does the Bios 210 also work on the M50vm?

Asus haven't included it on that section of their site. The last version there is 209.

 

Never use BIOS files that were not specifically released for your type of laptop.

 

Hey David... Just wanted to ask.. How exactly do I update te notebook BIOS from Asus? Thanx bro..

 

Take a look at the thread linked below. It has very detailed instruction on how to update the BIOS on an Asus notebook

http://forum.notebookreview.com/showthread.php?t=174395

 

Thanks David... I checked out the link but after all of the warning stuff I became somewhat weary. On the ASUS sight I'm not sure if it lists the x83VM-X1 as one of the choices for the BIOS update.. There's one that sais m1 I think, but not sure... ?

 

While I'm using an N50Vn, I still noticed the same lag and while the simple Synaptics settings helped a lot with general windows apps I soon discovered that gaming in WoW and some others that there was still a lag so I was in search of another solution. I also tried the registry fix and that didn't do a lot if anything.

What did solve it was to
1. Disable the pointing device in the BIOS
2. Uninstall Synaptics driver
3. Run CCcleaner
4. reboot to enable the pointing device in the BIOS

no more lag in WoW.

I tried this once before (without running CCleaner) and found that the synaptics driver was found again and installed. So this time I added that step and ensured that the driver was no where to be found on my computer before starting it up. So far it's good. Sure I lose the scrolling feature but to get the ability to type faster is definitely worth it. But then again I use a mouse most of the time anyway.

mini-review: while I'm warming up to the keyboard on this Asus I still favour my work HP laptop keyboard (6910p) and even my previous Acer Extensa to some extent (keys were too stiff). Dell's keyboards, I've always liked the feel of them. We will see as I get used to typing at full speed again how it is. It is almost to me like the keys on the Asus are bigger and I have to reach further. I'm no fan of the number pad, it's non-standard.

The touchpad I like the feel of a lot, too bad I had to remove the driver. Oh, I also had disabled the touchpad when my USB mouse was installed (software) and it really didn't make much difference for keyboard lag either (just re-iterating what someone else had said).

 

hello droogs-

I just got a Asus X56A and downgraded it to windows XP pro. I'm experiencing the keyboard lag too, though doing things like deactivating the ambient light sensor and minimising my start up items did help a bit.

I'm ready to try the bios disabling, but I'm new to the Asus bios and afraid to touch something wrong. My computers prior to this were all Gateways.

Can someone really quickly give me a walkthrough of the bios? I want to fix this thing, not break it. The text lag only crops up every now and again, but for a fast typer who does a lot of typing it's far too often.

//Edit

Impatience won out over caution and I forged into the bios on my own. Good thing, it wasn't daunting at all! If anyone's looking at this thread and thinking "Oh man, that sounds scary!" it's not. There was an option right there for "internal pointing device" or somesuch nonsense. I disabled that and everything's kosher.

I haven't reinstalled my touchpad drivers yet, because I have a love affair with my mouse (I draw with it sometimes) and don't use the touchpad much anyway. But! This appears to have completely fixed my situation. One more vote for "turn it off in the bios" as a solution!

 

I have now returned my M50VM and bought me a M50VN with the same problem.

Asus support told me this morning that they wanted to change keyboard to another type.
Have anyone else heard about this?

 

If you mean a completely different type, then this is the first I'm hearing of it. What else could they use, anyway? The M and N series, though both extended keyboards, have slightly different layouts (numlock etc), but both laptop series suffer the same problem. I think that no matter what keyboard they use, it's going to come down to that driver being the issue somehow. It's a shame to see such a good notebook series marred by what should not have been such a tough issue to resolve. It's particularly troubling that it seems to occur in random units. My friend and I both bought M50Vm-B2 systems from GentechPC. Mine suffers the problem, yet he's never once seen any indication of it. I don't even touchtype yet run into the issue multiple times per day. I wish I could even call it lag as opposed to it just plain ignoring certain keystrokes completely. Like many of you, I've already done the BIOS update, performed the driver reinstall, and even looked into updated versions of the Intel Chipset Utility, but no new ones have emerged since the laptop's release. So here I sit, 7 months into owning my Asus and having to constantly correct everything I type, particularly passwords. One pattern I've noticed is that it'll often skip the first letter of something typed into a newly-opened browser window or form. I've not run into the issue when booting the system from a Knoppix DVD, so we all know the hardware is fine.

 

I am not sure, new type, or series maybe. I am just tired of this like you. Don’t know if there is any point in delivering it for changing the keyboard, but than I can’t call them anymore if I don’t The workshop did not yet have the new keyboard, so wee just have to wait and see.

 

I tried it all. Everything helped a "little". The final one that did it was the removal of the driver. I'm using the Microsoft PS/2 driver now and I don't get lag.

But I'll admit that I have noticed that on the rare occasion (maybe 3 times) that something weird happens while I'm typing. An example is typing this note and then suddenly it's like 2 menu clicks happened and it's trying to save the page or some other complex set of click or keystrokes happened while I'm just typing along.

I think that this might be due to the polling delay and I might put it back to normal to see if that is the case.

Regardless, no missed keystrokes anymore and you can practically see the characters appear faster.

 

I am in same boat as you with my G50...

I dont mind using the microsoft driver if we could adjust how sensetive it is.

The thing is you dont even have to touch it for it to move. If the heat of your palm gets close enough it will go flying acorss the screen and random things like that.

 

I have got the new keyboard now, it feels ok, I will try it for one week and then I will come back here and tell you more about it.

 

I have doubts that a new keyboard will fix the lag problem as I don't believe this fault is at a hardware level (it seems to be software because it is most often solved by removing the touchpad driver).

 

Now it seems like I have got one of the old types of keyboards after all, and the problem is still there funny?
By the way, the problem is also gone using an external keyboard without removing the touchpad drivers.

 

Just doing some data gathering but do any of you with this lag problem happen to have your drives in a Raid confige? Be it Mirror or not?

I just dont get how some people dont have this problem and wonder if its a few things together that lead to it?

I have mine in a raid setup and DO have the problem. Have it on 3 different G50's but they all in raid.

Anyone NOT in any kind of raid have the problem or anyone want to test that? I cant afford the time to reload to find out and I am in a Raid 0 so cant just remove drives from the raid and work...

 

I've been running my M50 without changing the 500gb drive's default partitioning and have the problem, so it's definitely not a RAID thing.

 

what about removing kbfiltr?

 

Did this work?

 

Oops, didn't see this for a while. Mine was lag free in non-RAID and is still lag free currently in RAID 1. So yeah, I don't think it has anything to do with RAID.

 

Did you try going into the BIOS and disabling the internal pointer device? I just did that and keyboard lag seems to have gone away completely. Of course, I can't use my touch pad now... wondering how to get that working again.

 

If you disable it in the bios it will never work work.

The best thing is to enable it in bios and uninstall the touchpad drivers and just let the standard ones be in place.

This will 100% resolve the problem.

Only down side to this is its super sensitive and the touchpad light is always on... But you can modify the light with LCDHype...

But this has solved my problem. I think it SUCKS this is still not fixed but it is better than no touchpad and/or touchpad and cant type, lol

 

I uninstalled the Synaptics drivers, re-enabled the touchpad in the BIOS, and the keyboard lag problem seems to have dissipated. I am now using the default drivers.

However, to follow up, my touchpad light is not on and it's not super sensitive either. Not sure what's causing that problem for you.

I am so happy this problem has finally been fixed (knock on wood). This laptop is going to last me forever.

 

I too have had really bad dropped key stroke problems. I have even looked at getting a new laptop to replace my new laptop several times, but nothing out there has the performance and the built in numeric keypad. So I grudgingly go back and correct the dropped keystrokes every 3-4 words.

No more!!

I tried removing the Synaptics drivers, and it seemed to work, but I use the scroll function too much. As soon as I reinstalled the drivers the problem came right back, even with non Asus drivers from the Synaptics site.

So I uninstalled all of the ATK applications and Power4Gear app instead. I have not had 1 dropped keystroke in days. That has not happened in the 10 months I have had this laptop. The top buttons do not work, and no animations pop up when I change screen brightness or something as such. The fn keys still work and the computer seems to be controlling the power saving functions correctly. These are completely acceptable losses for me.


Asus M50SA

 

I am still waiting for the new keyboard Asus promised me some months ago.
Asus support even called me and promised me some updates for my computer, if it was ok for me to wait another month, this was one and a half month ago

 

I have discovered the LuxPad from Synaptics has different "versions" I managed to track down an M50VM user (montevina chipset latest motherboard for this chassis design and what I believe to be the same motherboard as is in the G50vt) that doesn't have this issue what so ever... but you know what guys!!! when he looks at his version info in the synaptics control panel it says LuxPad version 6.5 On our machines it' s 6.2 I believe this is microcode/firmware for the track pad's ASIC/chipset etc

What we need is LuxPad 6.5 OR if Asus can't provide flashing util/bin due to licensing BS with Synaptics they outa send me a new touchpad with firmware 6.5!!!

This is NOT acceptable!!!


Solid-State

 

I don't think a new keyboard will solve the problem. This problem is in all likelihood caused by bad driver software, or firmware.

If you know of a recent ASUS model with a touchpad that uses the 6.5 revision, and that is (in layout, connector etc.) physically compatible with the M50, you could buy it off ASUS eStore or some other place.

Pretty remote chance, I know... and also betting that you are right about the firmware being the problem, but perhaps better than getting ASUS to actually care about this problem (as you probably know, for any big company, if the problem can't cause the computer to blow up in the user's face, then it's not much worth worrying about).

 

Hi all, I´m having the same keyboard issues with some keys of my new Asus w90 I´m trying all the things in this post (luckily I´ve found it, i was going to RMA...)

 

Has anyone installed Windows 7 Beta/RC/RTM on their laptops yet and tested to see if the problem still exists?

 

I think I have found a solution to my M51vr that was missing keystrokes.

1. Uninstall the Asus touchpad driver. Mine was v10.1.8.0 dated 2008/06/05.
2. Reboot.
3. Windows will start with the default mouse driver.
4. Download and install the Synaptics touchpad driver . I used the Windows Vista 32-bit Edition v10.1.8 since I'm running Vista 32

Running the default Windows mouse driver seemed to eliminate the problem but the button to disable the mouse Fn+F9 didn't work and neither did tap zones.

The other solutions in the first post didn't work although I didn't try editing HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters\PollStatusIterations

My bios is v210 which is not listed on the Asus download page.
Disabling the touchpad in BIOS stopped it from working in Windows.


Update: I reinstalled Vista and the problem has come back, even trying this solution.

 

I was having the same problem on my X83vb Asus and uninstalled the Synaptics driver, which completely resolved the issue! Glad I spent $40 to ship my laptop to Asus twice for ineffective repairs. They gave me a new, non-matching keyboard the second time. Not too pleased with this company.

So my question- is there any way to disable the static-pad mouse while I'm using a USB mouse?

 

hehe I have a thick piece of paper covering my touchpad on my M50VN

 

It appears no progress have been made with this issue by Asus.

There appears to be mixed success that upgrading to Windows 7 will fix it, and I am hesitant to do so because Windows 7 setup says that my Asus Security Protect Manager (which I love because it automatically signs me into all my webpages with logins) needs to be uninstalled because it is incompatible with Windows 7.

I am also reluctant to just do the less-than-ideal solution of uninstalling the drivers and giving up the functionality of my touchpad scrolling and/or my fn hotkeys.

So, it appears Asus makes unreliable laptops and has weak customer service by not fixing this problem. I wish there was a way to hold them accountable besides slamming them online, which might hurt future sales, but it will not help those of us who have already spent $1000-$2000 on an Asus laptop.

Maybe we have to start e-mailing Asus executives to get their attention. They need to know that not fixing this problem will start hurting their bottom line.

I suggest e-mailing the following and including the link to this discussion board. This keyboard lag problem is also mentioned in dozens of threads on the Asus support website, with no acceptable solutions found.

[email protected], VP Distribution Sales, Asus North America
[email protected], Director of Sales North America

Let's hope this leads to a satifactory fix.

UPDATE: 1/4/10
Received e-mail response from Ben Thacker, with Margaret Chen in the Cc line, saying that he read through this thread and will now work with Asus support. I will follow up with him in a week or 2 and keep you all updated.
Tyler

UPDATE: 2/15/10
Tech support decided to ship me a new keyboard. I installed it, and I do notice a significant improvement. While I don't think it's perfect, it is now satisfactory for me. I'm a bit surprised, because all my research pointed to a software issue. I have removed the Asus e-mail addresses, now that they have resolved my problem.

UPDATE: 3/2/10
Unfortunately, the fix appears to be short lived. My laptop keyboard is acting up again. I have e-mailed the Asus executives again, and I think Asus consumers just need to keep the pressure on the company until they deliver the software update that is needed. I have added the e-mail addresses again.

 

Although this thread is about keyboard lag related to Asus M50 series, I recently purchased an Asus N81Vp-D2 laptop and it experienced the exact same keyboard lag issues. My workaround was to go to BIOS setup then disable the internal touchpad. But this is only a temporary fix.

I'd like a solution in which I can use the touchpad without keyboard lag. I hope that the Asus representatives looking at this thread will address the keyboard lag for series other than M50, such as N81. I have seen numerous complaints about keyboard lag in N81Vp laptops.

I am using Asus N81Vp-D2 with Windows 7 Professional 64-bit
(keyboard lag also occurred on Windows 7 Home Premium 64-bit, which was pre-installed in this laptop)

 

You guys can add the new Asus G73JH to the list of Asus laptops that suffer from this Keyboard lag issue. I thought it was hardware first until I started reading all these posts regarding the Synaptics drivers. I uninstalled the driver and disabled the touch pad in the BIOS and the problem has vanished. Asus/Synaptic really need to get on the ball and get this fixed. It's ridiculous that we have to impede the usability of our laptops just to fix something that should have been fixed with a software update, years ago!

 

Asus support in Norway sent me a file named bt.exe yesterday, this file have to be run in msdos mode, so far it looks ok. Have also enabled the pointing device in bios and installed synaptics software and drivers. Pleas contact your Asus support and ask for this file and try it out.

 

Installed Win7 and the keyboard lag went away for me. I am also using the security protect manager on WIN7.

 

Hi All,

We are currently investigating the keyboard lag issue, if you have an ASUS notebook and is experiencing this issue, please pm me with the following details:

MODEL and configuration.
1. touchpad driver version
2. BIOS version
3. ATK version
4. ATK Hot key version


Thank you.

 

This has been sent before to support. Have tried other suggestions.
M50SV Windows Vista Premium32 Bit
TouchPad Driver 10.1.6.0 Does it with 10.1.8.0, as well.
BIOS 209
ATK0100 1043.2.31.100
ATK 1.0.0.0 keyboard filter

 

i cant find the pm option so i'll just say it here.

asus G60JX-RBBX05

1. 14.0.3.0 (device manager)
2. 203
3. 1.0.0.3 (device manager)
4. 1.0.0054 (program manager)

if there is a pm option where is it?

 

I fixed the keyboard lag problem by disabling the touchpad in BIOS. The first post indicates that it is possible to still use the touchpad in Windows, yet I haven't figured out how to do that. Any advice?

 

Hello ASUS Customer Care,

ASUS G50VT-A2, Windows 7 Ultimate 64-bit.
1. Synaptics TouchPad V6.5, v14.0.1.1 17Aug09.
2. BIOS Version 0213.
3. ATK Version: ATKOSD2 Utility Version V7.0.0006, ATK Generic Function Service Utility Version V1.00.0008.
4. ATK Hotkey Utility Version Version V1.0.0053.

Thanks.

 

For ASUS. My system info


ASUS G60JX Windows 7 Home Premium 64-bit
Synaptics TouchPad 14.0.3
BIOS Version 206

ATK Version: V7.0.0007
ATK Hotkey Utility Version Version V1.0.0054

 

Okay on 6-8-2010 ASUS posts a we are looking into a fix that was needed for over two years. I would not recommend that anyone buy a ASUS laptop. You have several other vendors to choose from that also use the latest hardware.

 

I had an ASUS M50Vm and used it for two years before I gave it to my father who still uses it.
Strangely neither me nor my father has experienced any lag.
I used it extensively for work. It was run each day for 8 hours.

Only problem I had was that the mainboard got defected after two years, but I was lucky as it happened with one week left on warranty and ASUS replaced it and sent the machine back amazingly within 7days.

 

Glad to hear this. As you can see, several of us have had on going communiction with ASUS. Nothing worked. I have since moved on to another vendor. Curious what operating system you were running?

 

Well I had different operating systems on the M50Vm over the time. In the begining it was Vista 32bit and then Vista 64bit and currently my father is running it with Win7 64bit.
As far as I remember, I did not experience the lag on any of the operating systems.

 

never mind it doesnt work GRRRRRRR!!

and i LOVE how asus closed their notebook section in their forums.....