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    Spysweeper kills hcontrol.exe

    Discussion in 'Asus' started by elgato610, Jul 24, 2006.

  1. elgato610

    elgato610 Notebook Enthusiast

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    Just installed Spysweeper 5.0.5 on my W7J.
    Now on reboot there is an error message that hcontrol.exe is not running.
    It appears that this is a known issue. Has anyone found a solution?

    Thanks
    Tom
     
    elgato610, Jul 24, 2006
    #1
  2. MilestonePC.com

    MilestonePC.com Company Representative

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    Instead of using Spysweeper, used SpyBot Search And Destroy?

    Reinstall Hcontrol, and check if everything works properly.

    This is the first time i heard about it, so hopefully sypbot will do the job, or even Adaware is nice too.
     
    MilestonePC.com, Jul 24, 2006
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  3. eslayter

    eslayter Notebook Consultant

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    I've noticed the same thing about SpySweeper. I remember reading somewhere that there was a known issue with no known solution. I've decided HControl is more important to me than SpySweeper...so I said bye bye to SpySweeper.

    -Erik
     
    eslayter, Jul 25, 2006
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  4. elgato610

    elgato610 Notebook Enthusiast

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    I opened a ticket with Webroot. They just released version 5 and failed to fix this known problem. More when they reply.
     
    elgato610, Jul 25, 2006
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  5. robohgedhang

    robohgedhang Notebook Evangelist

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    Hi elgato610, how is the progress on this issue? Has Webroot replied to you? I have this problem also, tried to install SpySweeper 5.0 but had to uninstall it again since it killed hcontrol.exe, which is more important to me.

    Robby
     
    robohgedhang, Aug 18, 2006
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  6. mosswings

    mosswings Notebook Enthusiast

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    This problem is still present in V5.2.3.

    I've tried reinstalling Hcontrol.exe from the Utilities disk (actually, by reinstalling the ACPI drivers and utilities) but it still doesn't work. I also notice that ATKOSD.exe, which controls the on-screen display when changing modes, isn't running either. Is there any way short of a complete system rebuild to recover from this problem?
     
    mosswings, Oct 30, 2006
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  7. Nrbelex

    Nrbelex Notebook Deity NBR Reviewer

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    Doesn't SpySweeper allow for a list of exceptions? Many of the other programs do. A work-around would simply be to add HControl.exe to this list.

    ~ Brett
     
    Nrbelex, Oct 30, 2006
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  8. PROPortable

    PROPortable Company Representative

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    I would also suggest CA's Pest Patrol - I love that.... but either way, if it's picking up HControl, you should be able to select it to have it leave it alone.
     
    PROPortable, Oct 30, 2006
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  9. mosswings

    mosswings Notebook Enthusiast

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    It monitors for changes to the startup scripts...but doesn't allow you to ignore particular programs. You can edit the startup script file from within Spysweeper, though, which is particularly dangerous to the uninformed...
     
    mosswings, Oct 30, 2006
    #9