The Asus Satisfaction Poll

At last, a poll that new buyers will be interested in... (rather than one only existing Asus users can find useful).

 

:asus:
This is a fair poll. Not at all biased.

 

LOL... a hint of sarcasm, Eddie?

 

Me? Never! I despicitate that word. Ironic isnt it? A fair poll like this and a bunch of uptite resellers and not one bad rating thus far.? I think this poll is rigged. On a serious note. I think you should have separated this into ensembles and whitebooks. You will find the satisfaction rate with service vs. quality between the 2 very different.

 

Well, I'm basing this on the product alone...I never mentioned service, although I can see how service can tie into how a customer will perceive the product.

If they do seem to have a problem, they can post what machine they have... I dont' think separating options in the poll any further is necessary.

 

WOW! A trabazillion percent more COMPLETELY satisfied owners than ALL other categories COMBINED! AMAZING! Eat that, Dell.

 

Disregard what I say. Most of the time i just type with my toes and speak out my [edited by moderator] I am as picky as the rest of the anal ists here, i just hide it well. M5n Is my machine. Had it over a year and thus far have not found a better 12". No problems thus far other then my power4gear button not working and had to swap the noisy fan that shipped with it.

 

the only thing I wish I had in my z63a from the factory is bluetooth. While the logitech wireless mouse that came with it works fine and is a good size, I despise dongles.

oh, and those status LED's could substitute for headlights on my truck! I would prefer to have the computer just in suspend to RAM mode when it's sitting plugged in on my desk overnight, but the flashing power LED and power button darn near light up my whole room.

the actual function of the laptop has been awesome, though. almost perfect for what I need.

 

Thast what hibernate is for. I use it. I dont like the blinking led either. BT is an option for z63a. Not from the factory but from the dealer although we may be the only dealer to offer it.

 

I would use hibernate, but apparently it's broken, because after the "resuming windows" screen, all I get is a blank/black screen.

I read about the adding BT deal, but I don't really want to be shipping my laptop all the way to ya

On the whole, it's a great laptop, and I am totally satisfied with the purchase, but like anything, it's not totally perfect.

 

I think a poll is almost unfair let alone biased...... You don't have to post to vote.... the "unsatisfied" people are few and far between and you could do a simple search to find them.

 

Wasnt that the executie disable thing in bios that was responsible for that? I ve seen posts like this before. there are solutions for it. http://geared2play.com/phpbb/nfphpbb/viewtopic.php?t=329&highlight=z63a+hibernate
That article may have your solution but thats a different model though very similar problem.

 

I have the execute disable disabled in the BIOS.

EDIT: Ok, I changed the option on the ethernet controller and now things are working...

EDIT2: since I'm here. can anyone tell me why the wireless LAN doesn't re-connect automatically after I come out of either standby or hibernate? it connects automatically after a full boot, but not out of a suspend state.

 

I, too, experience the same thing.. although I don't think much of it. Perhaps Asus will fix this in a future update.

 

I can't give unqualified satisfaction. I have the regret (reservation would have been a better word) that the HDD cooling in my W3A is not better. This is more of a suggestion for improvement than a reason for not buying another Asus notebook.

At the time of the W3's launch Asus was misleading with the weight (actually about 2.5kg instead of 2kg) which caused initial disappointment. I hope they have bought some new scales and remember to weigh the complete computer before future launches.

John

 

My first one was an Asus and was very good.
This one is an Asus and even better.
The next one wil also be an Asus.

 

I like John, cant give a 5star rating, I dont think anyone can on laptops or any tech gear, there are just too many corners cut and the stuff is only built to last 3-5 years. That said, both my ASUS laptops are still working well, and have served there purpose. Was disappointed with the troubles the M6n gave me to start with, but havent had an issue for well over 6 months now...about the same time I gave up stuffing round with tweaks, trying every different omega/modded ati driver etc.....strange that. On the up side, the service from asus was very good.
Will my next lappie that I buy in a few months be an asus?? not sure, it will depend on what apple releases, was close to switching last time round, and even closer this time.
a

 

Well, I can't answer this yet, but I have a Z33Ae on the way in a bit here, so we'll see. I expect completely satisfaction, usually I'm happy with things I purchase by the time I am sure about buying them.

I have been recommending that people take a look at Asus on other forums that I frequent. Especially the Z33Ae as an alternative to some of the other ultraportables that have either old chipsets (Dell 700m uses the old Centrino) or no optical drive (Thinkpad X series), both of which were showstoppers for me. And the Z63a for people looking for something a little larger that is still light and looks good. So it's possible I've generated some sales for some of the dealers.

It's a unique product line - I'm a very styling-concious person, I don't like a lot of 'bling' but a few nice tones here and there and clean lines are very important to me. I expect to be one of two people at my school with an Asus

 

I’m generally happy with the performance of my V6V. Regrets: definitely the screen (viewing angles and washed out whites and grays due to its brightness), I wish I could exchange the screen with V6a…..although I haven’t seen the screen yet, but I hear it’s way better than V6V.:asus:

 

If you're completely satisfied, please feel free to post as well!

 

Both our Z70va's are working just great. Mine is doing everything I wanted it to do including allowing me to play games while sitting in my living room!

Surfing the web is greatl and doing spreadsheets on wide-screen is a whole new experience.

The only things I have noticed after about two weeks of use is that the notebook is a little bigger than I expected and weights just a little more than expected. I am also getting use to the native screen resolution which is a bit small. I had to enable large fonts on my wife's notebook but she hasn't complained about this one being slow, that's for sure!

Best of all, I now have my own laptop which means I can put anything on it I want and configure it any way I want. It's mine and nobody can touch it!

 

At least no one has said "No" yet...

 

I will have to give my W2v 4.75 stars..
The TV tuner went out, but they let me RMA just the mini-PCI tuner instead of the whole machine.
This machine is a work of art.
I love it.
:asus:

BDR

 

I'm mostly satisfied with my M5N. My biggest complaint is definitely the noise, which is a serious problem, still, after having it sent back and fan replaced.

I would have gone for the S5 if I'd realised that I could copy CDs to my hard disk and done without the internal CD/DVD, because that would have made it lighter - I find this one is heavier than I expected because of the large battery needed. (I'd hoped to be able to make do with the 3- or 6- cell, but I've had to get the 9-cell, which makes it significantly heavier).

The finish also started to wear off the palm rest, touch pad, and case very quickly (within a week), which is a bit too quickly for a laptop to look worn in my opinion!

Battery life is fairly poor, though I don't have much else to compare it with, but it's not as good as I'd expected based on reviews and specs.

Touch pad has some niggles now, with the cursor jumping and not moving smoothly anymore.

Some problems with the wireless card and interactions with sleeping/hibernating, but that may more be software/network issues than ASUS, I can't tell.

Rubbish customer service via email, at least in the UK.

Otherwise, I love it - beautiful design, very stylish, small, light, good screen, no other major hitches. I've had it a year now. I'd definitely consider another ASUS, though not another of the same model, if I were getting another one. My reservations would be the fact that they were not helpful in dealing with or admitting the problems with this model, and I have little faith that they would necessarily have fixed any of the issues for the next one. If they did improve these things, I'd definitely get another.

 

i love my Z71V, but the only thing that bothers me is the poor GPU/chipset heatsink design. I mean if you're going to share the heatsink with the chipset it better be good right?

 

I disagree. It can be better but there is nothing wrong with it. The same heat pad type of cooling is used on numerous machines for vga card. Nobody complains about the z70va cooling becuase you cant see it. if you did see it you would know its based on a very similar design though its not aluminum. Saying its a bad design is like saying that american cars are designed poorly. Explain how? The z71v vga and chipset do not overheat unless you get in there and destroy the heat pads. You read forums too much. Yes it can be a better design but there is absolutely nothing wrong with the way it is now.

 

Just an observation, but I've noticed that the resellers on here don't exactly carry themselves in a very professional manner sometimes. You may not intend it, but you guys (both G2P and PROportable,) quite often sound like condescending dinks. Explaining facts and debunking rumour is one thing, but calling people stupid isn't needed.

You may never sell a laptop to these people either way, but I KNOW I won't buy one from you, and for reasons other than obvious geographic ones.

 

Thats very good that you can make an observations. Based on your reply i conclude you forget to observe a few things.
1. I didnt call anyone stupid
2. Yes you noticed i am a reseller but didnt take into account that i may just have more experience with the z71v here then pretty much everyone else. This allows me to say with fair certainty that "flaud design" is not an accurate description of the z71v chipset cooler. Definitely accurate of the battery but like i said before there is nothing wrong with the cooler. Yes it can be better but so can every other part of every other laptop.

 

BigV stands for big [edited out by moderator]? What was the comment suposed to do? Make me rething my attitude and how professional i should act at 8:05pm 5 minutes after i get off work. Between my self and Justin I make most of my posts on forums outside of my work schedule while I bet you are posting at work. That says to me I can say whatever i please as long as I do it in my own free time even if it gets me a bad rep but its my rep after all. You on the other hand are prolly posting at work which means your employer is paying you do write this crap and attack me. If he is not then you sir should not be here during work hours just like i should not be attacking patrons during work out after work which i most certainly did not. When did i call someone stupid in this thread? I pointed out the obvious. There is a big difference between pointing out the obvious and calling someone stupid. If someone feels stupid for not seeing the obvious point then thats not my problem. You obviously skipped the obvious. That being I know what i am talking about vs. you making an observation that has nothing to do with this thread and most others.

 

I'm not referring to the pad. I'm talking about the hollow tube heatsink. The Z70Va has fins on the heatsink while the Z71V doesn't. That, and the GPU temps are kind of on the high side. I'm talking about in the 90s with stock clocks, and I have heard some people reaching over 100.

 

I know 3exactly what you mean. You are using what speedfan or one of these utils that measure temps. Let me start by saying that the thermal pads are not made to work with temps up in the hundreds. Sooner then later they loose the ability to functions normal. Second.....Did you ever touch a cpu heatsink @ 100C?? That feels way hottttt. I wouldn’t hold it for more then a second. At that temperature a cpu (pm) is overheated give or take a few degrees and you will notice it in two ways. 1. your laptop will feel super hott, and i dont mean super hott like some of the people claim here with new notebooks, i mean 40C hotter. 2. It will do things that will make it look possessed.
My question is. If it does that to a cpu that can withstand temps higher then most....what can it do to a gpu thats designed to operate using thermal pads for conductive material. The answer is your info is flawed unless i am a total bafoon and none of my proven theory is true.

 

Ok, so you mean to say that the heatsink is about as efficient as the Z70Va heatsink? Do the fins matter at all?

 

If it had direct contact yes the fins would matter somewhat but still in minute temperatures maybee in the single digits maybee a bit more depends. Those are not finns those are copper heatpipes. They do work better but not decisively better to say that the z71v heatsink is flawed, nowhere near fact, pure fiction. The point is the heatsink can be better but it does the job it should just fine. Unless you are a tweker/modder this should not even concern you.

 

:asus:

Not much more to say!

 

Wow, you must be some kind of tough guy. Was it a mental stretch for you to come up with that stinging one-liner?

If you must know, I "prolly" wasn't posting at work, I was "prolly" at university, on a break between classes.

I'll admit, you didn't directly call anyone stupid. However, telling someone "You read forums too much," whether true or not, causes you to come across as a condescending dink like I mentioned - and condescension usually has an effect similar to calling someone stupid.

I'm also flattered that my post struck enough of a nerve to elicit two posts of flailing and angry rebuttal.

If it makes you feel better, I'm sure you do have a far greater knowledge of ASUS systems' strengths and flaws than nearly anyone on this board. Your ability to take honest criticism, on the other hand, leaves a bit to be desired.

PS. if you feel the need to respond, I invite you to PM me, as I'm finished cluttering this thread

 

I disagree. Most misinformation comes from these exact forums. I see and hear it every day! If you repeat the misinformation which the person i was talking to obviously did then he reads the forums to much. Would it have been nicer if i said "you should read the forums with a glass of warm watter and 5 tablespoons of sale when reading user remarks"? If my remamrk appears to be guilty of rudeness then grow some b@lls and wear knee pads. Are you serious? Youre not a 5 year old girl. You should not have to cry when someone is brutally honest. Take it as advice. I am not a tought guy. I did not bash you nor anyone else in this thread. I made a clear and well balanced explanation of why its not possible for the 6600 core to reach temps of 110C as speedfan probe says it does. Whats the problem. Not my fault you got weak knees. If you feel my comment "you read the forums too much" meant anything but "you read too much misinformation on the forums " then contact the mod here and report me. If you gonna bash me i will become defensive.

 

I do have to say that the heavy use of vulgar and insults is not only extremely unprofessional, but also bad conduct for a discussion forum. If it's going to get personal, yell at each other somewhere else, not in a public forum, especially one with as many readers as this one.

 

Please, let's keep this thread ON-topic!
Asus users... continue to post your experiences so far! (good or bad)

 

No vulgar. I keep it pretty light and desptite the content and appearance pretty light hearted. Nothing serious about me getting loud. Hopefully someone found what i had to say was atleast funny. Otherwise everyone is just uptite like bigVergagi. Dont mention it.

 

All I have to say is Asus has great products, but only when they are in the condition they are supposed to be.

My friend's M6Bne is awesome, it's solid and works like it should.

My Z70Va on the otherhand has some major issues with the chassis as it creaks like mad and has loose areas on the body.

This is currently being looked after by my reseller and hopefully Asus will honour their warranty and fix the problem for me.

I am not a nit picker and my case issues are valid, it should not "move" like it does.

One Asus representative my reseller dealt with said that I was being picky about the case and the issue with my screen.

This is not cool. I am far from being picky, if the body of my laptop is not secure and moving about, making it creak, am I being picky? I don't think so.

Other than that, when the product is as it should be, then Asus wins hands down, I love their products and have always used their motherboards.

Cheers,
Mike

 

I love my z83v, although i was a little dissapointed by the weak soundcard

 

It depends. I am pretty sure 90% of asus laptops creak in one place or another. Z70va around the battery/palmrest, z33a when you lift it, z63a also if you pick and probe. You name it it has a creek. I dont know what kind of creeking you had. I would say creeking/bending is very normal. There is always a spot that creeks. If you are one of 100 people that complains about it then.......

 

No, no, no, Eddy.

I know laptops creak, mine creaks because of movement of the chassis/body.

Right where the battery on the front meets the edge of the palmrest it lifts and it shouldn't because I compared it to my friends M6 with the radeon 9700 and his is solid. I know all laptops bend a bit of course, it's not made of titanium or something, but plastic.

I'm not being picky

I just set up a Z63A for my sister's friend and holy crap that thing is solid, beautiful machine.

If I could send it to all of you guys just so you could see what I'm talking about I would. Maybe have you fix it too? hehe

Cheers,
Mike

 

I have to admit, the m6n and zz70va are pretty solid out of the box but as with all laptops they creak and get loose over time. The z63a is by far the more solid laptop out of their entire lineup. I dont know what would make a new z70va creak more then the next out of the manufacturer box unless one was not new.....There is no explanation if thats what you are looking for, Its one of those things you have to write off or brush under the carpet. There is no obvious solution nor is it normal.....

 

What can I say, Z70va and V6va

 

I am actually finding this discussion to be extremely enlightening. Please continue!

 

I am stuck between two laptops; The z63a and the dell 700m. I am returning my dv1000 SOLELY because of the heat it generates under the left palm rest. It’s not a toaster but it does bother me because I’m used to the palm rest being cool on my i9300. I don’t mind if the laptop doesn’t scream sexy but it doesn’t hurt either. I just want something to carry around with me that’s around $1,000.00~ , 14" or lower, under 6 pounds, 4+ battery life, and no heat/noise issues.

I have read all the 700m reviews here and no one complained about heat but did say the keyboard was on the small side. On my earlier post ( LINK ) about dv1000 alternatives.. ChazMan stated that the 700m gets hotter than the dv1000 and in general wasn’t a great notebook at all.

According to the review of the z63a off of this site ( http://www.notebookreview.com/default.asp?newsID=2509 ) ... It does get warm under the right palm rest. Can anyone else confirm this?

Any suggestions/advice? Should I just look into a different Asus model or a whole brand all together? I’m stressing over this -_-

 

Indeed true!

 

I have the W2V so I voted yes, with regrets.

The sound problem and the complete lack of support from ASUS on it has really soured my view on what otherwise would have been a fantastic notebook.

 

I have the z70va and love it but i must admit , mine is creaking like hell and im not a picky guy! Im from quebec and i ordered my laptop from toronto so i dont wanna send it back when i know they are going to tell me im just picky. I had the opportunity to check other laptop and they dont have the same prob ,anyway i like my z70va.