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    Touchpad Freezing

    Discussion in 'Asus' started by mystery905, Apr 14, 2015.

  1. mystery905

    mystery905 Notebook Deity

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    I have my power plan to 'Do Nothing' when the lid is closed.

    After the lid has been closed for a few minutes, and I open it again, my mouse pointer is frozen on the screen, and the touchpad has no effect. The OS responds to keyboard, though, so it is not frozen itself.

    I have tried pressing Fn + F9 with no success.

    I have also updated to the latest Asus Touchpad driver.

    Does anybody have any suggestions?
     
    mystery905, Apr 14, 2015
    #1
  2. mystery905

    mystery905 Notebook Deity

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    Never mind. I fixed it by installing the latest Elan Smart Pad driver from the Asus site. (as opposed to the Asus Touchpad driver)
     
    mystery905, Apr 14, 2015
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  3. Prostar Computer

    Prostar Computer Company Representative

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    Strange─both the issue, as well as the fix for it. Glad you were able to resolve it, and thanks for following up with what worked for you. :)
     
    Prostar Computer, Apr 16, 2015
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  4. mystery905

    mystery905 Notebook Deity

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    I spoke too soon. The issue is still there. I find that pressing the disable/enable touchpad button four times unfreezes it.
     
    mystery905, Apr 18, 2015
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  5. mystery905

    mystery905 Notebook Deity

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    I exchanged my notebook for another one, and the issue seems to be gone now <knock on wood>.
     
    mystery905, Apr 22, 2015
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