I bought a factory refurbished ASUS Zenbook UX31LA-UH51T a couple of days ago, and was pleasantly surprised with its performance, elegance, and portability. ASUS' whole ultrabook line seemed to have a history of touchpad problems, so I was expecting it when I got mine. Very erratic gesture/scroll maneuvers, inconsistent cursor tracking... but the real surprise came only after 3 days of use. The central left side of the touchpad was brought up by an air bubble. After that --- absolutely HORRIBLE mouse tracking with HORRIBLE nearly-unresponsive clicking.
Take a look for yourself.
![]()
You can even delicately lift the corner of the touchpad up to the PCB (with little force) using a fingernail/small flathead electronics screwdriver..
![]()
Upon much closer inspection of the trackpad, I found some glue-like residue along the edges of the pad.
![]()
![]()
Is this the root of ASUS touchpad problems? Bad physical contact between the touchpad digitizer and cover? Or was I just an unlucky one, who managed to get the one defective laptop that was "repaired" using dabs of glue?
![]()
(red circles represent the location of the touchpad air bubble, yellow represent the barely-visible glue residue.)
Can anyone else with a Zenbook take a really CLOSE look at their trackpad? Hopefully this is not how they assemble these laptops...
Touchpad glued to the frame. Disappointed by ASUS "refurb".
Discussion in 'Asus' started by lxr, Aug 31, 2014.