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    Troubleshoot W3J

    Discussion in 'Asus' started by 1-800-Zealots, Jul 25, 2006.

  1. 1-800-Zealots

    1-800-Zealots Notebook Consultant

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    hi, my asus w3j was received on tuesday and i cannot start it up when its not plugged in. I press the power button, and the lights come on, but the screen stays black. After that, no matter how long i hold the pwoer button, the computer doesnt shut off...
    help?
     
    1-800-Zealots, Jul 25, 2006
    #1
  2. Juz_Follow_ATI

    Juz_Follow_ATI ATI all the way

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    Something is wrong with your display. I think it might be your screen. Send it back to Asus and get it replaced.
     
    Juz_Follow_ATI, Jul 25, 2006
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  3. kf_man

    kf_man Notebook Consultant

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    Because the power button doesn't cause it to respond, it must be something more serious. In any event, you could try an external monitor. No matter what, you will need to get it back to ASUS for them to fix.
     
    kf_man, Jul 25, 2006
    #3
  4. 1-800-Zealots

    1-800-Zealots Notebook Consultant

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    damnit, are you sure its not the standby hibernate issue
    / the computer turns on fine when i have the AC plugged inm
    (im on it now)
     
    1-800-Zealots, Jul 25, 2006
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  5. lmychajluk

    lmychajluk Notebook Evangelist

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    Seeing as it's pretty new, I would just use the Recovery CD to wipe it and start from scratch. This seems to have cleared up a couple of power issues with the W3j, including mine.
     
    lmychajluk, Jul 25, 2006
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  6. 1-800-Zealots

    1-800-Zealots Notebook Consultant

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    okay thanks.
    is there anything i can do to alter the hybernate mode/ standby mode maybe?
     
    1-800-Zealots, Jul 26, 2006
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  7. 1-800-Zealots

    1-800-Zealots Notebook Consultant

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    also when i turn it on with battery, the screen doesnt come on, just the lights... when it is sitting there i put in the AC and it starts up fine.
     
    1-800-Zealots, Jul 26, 2006
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  8. NZwaverider

    NZwaverider Notebook Deity

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    Setting HDD timeout to never in all P4G settings solves resuming from standby and hibernation.

    But what you describe does not sound normal, I would do a fresh install using the Asus recovery CD and Asus Driver CD, if the problem still remains I would contact Asus.
     
    NZwaverider, Jul 26, 2006
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  9. 1-800-Zealots

    1-800-Zealots Notebook Consultant

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    okay thanks
     
    1-800-Zealots, Jul 26, 2006
    #9