Trying to remove express gate

Hello,

I have an ASUS F50 series laptop (model SV) and I am trying to get rid of all the crap I don't want on it. One of those things is express gate.

I uninstalled Express gate only to find that I get an error message upon bootup every time and I have to press a key to move on to desktop - annoying really.

After some research I found out that it is something that is supposed to be installed on some internal flash drive for some models of ASUS - I don't know if my model is one of them. I read for some models that express gate can be disabled in the BIOS, but after searching through it thoroughly I cannot see any such option.

Does anyone know how I can disable it completely from my laptop?

One more side note - I am considering reformatting the laptop to start from scratch, but I am hesitant to do so because I don't know if the recovery disk provided to me can just install Windows without being forced to 'recover' all the other crap I don't want. If anyone has experienced reformatting with the recovery CD on my model I would appreciate any insight.

I have sent a support ticket to ASUS last night about the express gate but I haven't had a reply back yet.

Any assistance would be greatly appreciated.

Thanks,

Dougie

 

If you have a Windows Recovery disk and a ASUS driver and applications disk most all of the "crap" is on the second disk and will not be installed when you reload Windows unless you use it. I've had problems removing Expressgate on some models and not on others... my issue was always finding ALL the Splashtop files and removing them by hand. Once I did the error message stopped being displayed.

If you do reformat & reinstall you may lose the recovery partition (which DOES load everything back to as-shipped from the factory) which can be a handy thing to have, so be careful.

 

Do a clean install via the recovery disk. When the installation process prompts for the driver disk, do a hard shut down (pressing and holding the power button). That way, you'll have a clean install of your OS.

 

how much space does it actually take up?

 

Ok I decided I want to give reformatting a go. I am at the beginning of the recovery screen and am presented with 3 options:

Recover Windows to first partition only - I assume this means that it will format only the OS partition and reinstall windows on it. It would not touch the other partition meant for files.

Recover Windows to entire HD - I think this means Windows will reformat both partitions, then recombine them to form 1 partition with the OS on it.

Recover Windows to entire HD with 2 partition - I think this means reformat both partitions, install the OS on the one partition, and leave the partitions in their clean, but separate states.

Since I haven't put anything on the files partition yet I am thinking of choosing the first option as a safe bet. I am assuming that all the bloatware has been installed on the OS partition and the file partition came clean for me.

As warned above, I am aware that there is a possibility of having my recovery partition removed. I am guessing that can be very likely to happen if i choose the 2nd or 3rd option, since the entire HD should also include it. Like others, I would rather keep the recovery partition as a just in case scenario.

I am ready to click the 1st option as the safest bet, but if anyone has any more insight into this I would appreciate it greatly. I am only used to formatting with XP and previous versions of windows so these 'simplified options' with little information as to the details is throwing me off.

I really preferred it when I could see the partitions in the setup and could choose to alter them as I please.

 

Whoa good thing I didn't go through with the reformatting yet.

I just realized that if I reformat with the Asus recovery disks it converts the partition to FAT32 instead of NTFS (WHY?). I understand I could convert it back to NTFS using partition magic or command console but I can see things are starting to get complicated really quickly.

I am now just more concerned about getting rid of that error massage from express gate. I will do a thorough search for any extra splashtop files still hanging around but I am pessimistic that I will find the solution.

Screw the formatting, I'll deal with it when I have more time to play with that.

 

You've got it exactly right, option one will reformat the first partition only (well, it does that and the Recovery partition, but reinstalls that so it's a null effect). Choose it and you should be good to go.

Note some of the ASUS features like the fingerprint scanner and the face recognition won't work until you install the proper drivers from the Drivers disk, but there's a good menu system and it's easy to leave out the stuff you don't want. It's worth checking the ASUS online site for updates to their software as well.

 

Are you sure of this? I recently Recovered an N80 getting it ready for sale and it did not reformat in FAT32...

 

If this information is accurate I am sure enough.

http://forum.notebookreview.com/showthread.php?t=125584

Edit: Seems if i read further into the thread they confirm it to reformat into NTFS format so my point is null.

I am quite happy with my speed for now though - just want to get rid of the express gate error message sometime as it's a little annoying. I uninstalled as many unnecessary programs as I could, ran CCleaner, and disabled many unnecessary services so I am comfortable in my computers speed.

Thanks for all the replies by the way, I appreciate it very much.