UL30 Win7, iTunes will not install; help pls!

Hi,

Just got a new UL30 with Win7 Home Premium, 64 bit, and I can't get iTunes to install no matter what I do. I started over with a fresh Windows by reinstalling Windows from the recovery partition, then deinstalling the Trend Micro AV, then rebooting, then running the latest iTunes installer again on the fresh system but it still won't install.

When I run the iTunes 64 bit download I get past the licence screens then it pretty quickly says "iTunes Installer Completed. The installer encountered errors before iTunes could be configured. Your system has not been modified. To retry these operations at a later time, please run the installer again".

Is this an Asus thing? I have posted elsewhere and other people with Win7 are obviously able to install iTunes.

I'm desperate now, I've wasted so much precious time, and I need to get my new laptop working with iTunes so I can tether my iPhone and get web access.

Thanks for any ideas you might have....

 

Here iTunes is fine with UL30 and Win7 Pro 64. I would try with AV turned off. Maybe also doing first all the Win 7 updates.

 

Thanks for that, I'll give it another try.

 

If that doesn't work find and delete everything iTunes on your disk and then download a new copy from Apple. I've been running Macs since 2001 and the only time something like that happened it was a corrupt download with errors, but after starting an install new copy won't overwrite the old. On a Mac you have to find ALL the pieces & delete to get a fresh re-install going, not sure how it is on a Win7 system but delete everything iTunes you can find, including empty folders, reboot, and then start over with the new copy.

 

I reinstalled Windows via the recovery partition procedure, removed all the vendor added programs including the Trend Micro AV stuff, updated Windows, rebooted, created a new Administrator account (Apple's suggestion, in case there was something in the User Account stuffing things up), then tried to install iTunes 64bit by right clicking and 'running as administrator'.

Result; would not install.

I tried the 32 bit version to see what would happen and it installed BUT when I connected my iPhone to the computer iTunes declared that I would have to install the 64bit version for it to work with the iPhone.

I am now contemplating selling my brand new computer and trying a different brand or model, I can't think of anything else to do.