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    UX31 keyboard Issue

    Discussion in 'Asus' started by toyz923, Feb 24, 2012.

  1. toyz923

    toyz923 Newbie

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    Dear all

    I have a 2 month Asus UX31E and i'm having a weird keyboard issue. Whenever I press the SHIFT keys, it displays weird characters like 6{/.l on right shift and VP..o on the left Shift.
    I factory restored, reinstalled by wiping the ssd, but I still got the same problem. Have anyone run into something similar and found a solution?

    Thanks in advance!
     
    toyz923, Feb 24, 2012
    #1
  2. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

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    Sounds like you are stuck in symbol mode. Make sure you display language is set to English as well.

    If you've done so, most likely your install is corrupted by a malware/virus.

    Please try to boot the machine into Safemode (Press F8 during startup) and see if the problem persists in there. You can also try to restore to factory settings with a backup recovery disc. Something else to note, it may be an issue Windows font cache.
     
    Support.4@XOTIC PC, Feb 24, 2012
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  3. toyz923

    toyz923 Newbie

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    Hi Michael,

    Thanks for your answer. The language is set at english, but i can't seem to find what's stuck in symbol mode. How can i check if it's stuck in symbol mode?
    I restored to factory settings, and even wiped the hard drive and reinstalled from a clean WIN 7 disk.

    Thanks in advance,
    Luis
    Haven't been able to book linux to see if it's a hardware issue.
     
    toyz923, Feb 28, 2012
    #3