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    UX31A-DB51 Random Sleep/Lock Issues

    Discussion in 'Asus' started by Arklight, Jul 31, 2012.

  1. Arklight

    Arklight Notebook Evangelist

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    I got my wife this laptop and I was wondering if anyone had this issue so far? Are there any fixes for this? BIOS update? or something.

    Thanks!
     
    Arklight, Jul 31, 2012
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  2. yinyangtkd

    yinyangtkd Notebook Enthusiast

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    Depends what you're talking about. I have seen a few posts reporting random shutdowns, but that was the laptop entirely shutting down, not sleeping. I had this issue once, and Asus instructed me to install the most recent sound drivers from Realtek. This was the last in a series of annoyances (huge backlight bleed on that one), so I exchanged it. No issues with this one so far, but I did do a fresh install with most recent drivers straight from Intel/Realtek when possible.
     
    yinyangtkd, Aug 1, 2012
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  3. cl-jeffrey

    cl-jeffrey Company Representative

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    You can go to our support site and update all your drivers to the most current. Make sure you go to the download tab and select the operating system you are using. Go to the utilities and expand it and update this driver should solve your issue ATKACPI driver and hotkey-related utilities
    ASUSTeK Computer Inc. -Support- Drivers and Download UX31A
     
    cl-jeffrey, Aug 3, 2012
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