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    UX501 Boot problem.

    Discussion in 'Asus' started by wnmnkh, Jul 23, 2015.

  1. wnmnkh

    wnmnkh Notebook Enthusiast

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    I made similar post on the lounge thread, but I'd like to add more details and put questions here.

    It seems my laptop is having boot trouble.

    When I boots the laptop from a 'cold state' (powered off and not used for hours), the laptop only shows an empty black screen after power is on. No ASUS logo (indicates UEFI fails to load, I assume), windows, anything.
    Only after one or several re-starts, the laptop boots normally... I have a feeling this is a power issue.

    So far I tried several tweaks. I suspected windows might putting the laptop into 'sleep', but the setting says otherwise. It fully powers off as far as I see.
    I also tried to disable secure and/or fast boot, but it did not help either.

    I emailed to ASUS technical team, and probably may request RMA. Though I bought this laptop from Amazon just weeks ago and still within 30 days for return/replacement window. I am not sure which way is best for me.
     
    wnmnkh, Jul 23, 2015
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  2. wnmnkh

    wnmnkh Notebook Enthusiast

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    Sigh, wrong section. Please move this thread to main Asus section.
     
    wnmnkh, Jul 23, 2015
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