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    UX501VW USB-C /SSD Issues

    Discussion in 'Asus' started by BBBob, Jun 9, 2016.

  1. BBBob

    BBBob Newbie

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    UX501VW Bios 402 Win 10-64. Mushkin 1TB SSD Startech 3.1 enclosure. Win 10 does not recognize SSD using Disk Management when connected to USB-C port. Using USB 3 cable and USB 3 port Win10 recognizes ,initializes, allocates and formats SSD and everything works fine using USB 3 connection . After init process using USB 3 cable and switching back to USB-C cable Win10 recognizes it but have intermittent failures, app hangs etc. Same results with second USB-C cable and Startech USB 3.1 Gen 2 adapter cable for Sata Drives which directly attaches SSD to USB-C.
    Could not find USB driver updates on Asus site and checked with Mushkin and Startech. Any suggestions appreciated.
     
    BBBob, Jun 9, 2016
    #1
  2. BBBob

    BBBob Newbie

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    I just received an Ableconn Type C USB adapter for my desktop and the same 1TB SSD is recognized and works fine using the type C port. Will pursue with Asus support.
     
    BBBob, Jun 18, 2016
    #2
  3. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    the usb-c port on this is finicky.

    I recently started to get screen flickers with different usb-c hdmi adapters.
     
    link626, Jun 18, 2016
    #3
  4. piexil

    piexil Newbie

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    There's a thunderbolt patch hidden on ASUS' driver website (or maybe it's on intels, I don't remember) that will fix all your Type-C port issues.
     
    piexil, Jul 28, 2016
    #4
  5. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    the thunderbolt patch doesn't fix my graphics issues. I've applied it twice already.

    look how many times the usb-c monitor blacks out when playing a game. It's the worst during games.
     
    Last edited: Aug 1, 2016
    link626, Jul 31, 2016
    #5
  6. BBBob

    BBBob Newbie

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    Sent my unit in to Asus for problem above and they replaced the motherboard but I still had the same problem described above when it was returned. Just applied the Thunderbolt patch and the external SSD now works using the USB C port
     
    BBBob, Aug 16, 2016
    #6
  7. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    can you clarify..... are your problems all fixed now?

    are you in the USA?
     
    link626, Aug 20, 2016
    #7