V1S Vista shut down problem

Last week I bought a new Asus V1S and I thought all were fine, until I discovered that sometimes the notebook will not shut down! This can happen erratically with or without power supply (more often without the power supply attached). The notebook will shut down its monitor but it will terminate to a mode with the power LEDs and the front left LED indicators on. During this mode the fan also works at very low speed. If I leave it, it will automaticall restart after about 15-20 mins.

After playing around with the buttons,I realized that hitting the Blutooth button twice (i.e., deactivate and activate) after the monitor has shut down, then the notebook with shut down normally.

After searching other viewer's comments, this has been observed in other people's units with no clear remedy so far.

At Asus Tech's recommendations, I installed BIOS ver 709 from ver 708 and that did not do a thing. I also did a system recovery which also did not help.
Now ASUS suggested to RMA the unit back to them.

Being afraid to ship it back and potentially do something worse to it (it can happen and I doubt if they will actually remedy it) has anyone solved this issue yet? any luck with anyone who had their units RMA'd? It is software or hardware problem? Perhaps the BT drivers are flawed?

Many thanks in advance,

 

mine was doing the same thing until i did a full recovery, not it shuts down fine, but now when i upgraded the bios vista won't activate properly.

 

Thanks for the reply,

By full system recovery do you mean a clean install of Vista OS or just a recovery from the supplied CD?

I also updated the bios and haven't tried yet to activate Vista again. I am afraid of running into the problem you mentioned.

Can I use the supplied CD to clean install eveything (and format eveything on the hard drive)?

 

Hi!
I am having the shutdown problems with the asus v1s and vista as well. I tried reinstalling the Bluetooth drivers, wich did not solve the problem.
However, the shutdown problems are somehow connected to the performance states of the asus (i mean the power profile thing, High Performance, Quiet Office and so on). When in any other mode than "high performance", the notebook does not turn off after shutdown, but in "High Performance" it works...

mfg
Peter

 

Had my V1S for about a week now, and have experienced this issue only once (the one time I tried to shut it down while it was on battery). Pressing the bluetooth button twice allowed it to shut down properly.

I would try removing the Power4Gear utility first. Test it out, and if that doesn't solve it, remove the Wireless Console utility and see if that does the trick.

 

I suggest completely removing Power4Gear, and seeing if the notebook shuts down properly. it might be a Power4Gear issue, if it depends on the P4G profile...

As to activation, I think the easiest is to just call Microsoft and explain the situation; they will probably give you a new activation code.

About clean installation: insert the recovery DVD, boot from it, let recovery run, and then when it asks for a driver cd DO NOT INSERT IT. Instead, reboot the computer; you will then have a fresh Vista install, no drivers or bloatware. You can install drivers manually, and only install the ASUS utils that you need.

And in the worst case, you just hit bluetooth twice and the notebook shuts down... I know, having bugs like these is not pleasant, and V1S has its (sizable) share, like it seems every new ASUS notebook... but what can you do.

 

Sounds to me like you have the power button set to sleep rather than shut down in power options? Which I believe is actually default and you have to change on a new machine, should be under advanced power options and then click on "Power Buttons and Lid"

 

I don't think so...

If that were true the notebook will never shutdown, regardless of P4G profiles or bluetooth on/off...

 

Thanks for all the replies,

Finally Asus RMA'd the unit and replaced it. However, this one does the same thing with improper shut down. However, as others said, there is an issue with the power settings. With the setting at performance, even if you are on batteries, then it shuts down fine. It should not be a blutooth problem or related with it. Probably the driver or principles of the p4Gear utility are not doing their job correctly. I just leave it to high performance setting and shuts down.

 

Hi!
My Asus V1s shuts down properly now As i said above, it had to do with the power saving settings. To be more specific, i turned off the usb power saving settings in the advanced power management settings of Vista. I did this for all profiles, and now it shuts down every time.
This is of course only a workaround, i hope some windows update and/or asus driver update will resolve the problem.

 

I had this problem initially, then loaded a clean instance of Vista, and it appeared to go away. It has started showing up again, and the Bluetooth on/off button manages to force the shutdown, but it doesn't happen every time. Just strange, and I'm not sure which program or setting causes it. I don't have the P4G installed. I'm just starting to deal with it as another one of those "quirks" in Vista and/or this laptop (although this doesn't seem to happen in XP Pro SP2).

 

All,

I had this same problem with a clean install and even without p4g installed. I had to use the bluetooth workaround to get the machine to turn off. The problem went away when I installed the latest camera driver from the Asus website.

On a side note, something else went awry. Now Sightspeed (video chat program) doesnt work, it just freezes up and autoquits. Whatta gip!