V2JE Won't Shut Down (HELP!)

I'm having a problem with my brand new V2Je. For some reason whenever the laptop is plugged into the AC adapter the computer won't shut down. It powers down for about 5 seconds and starts right back up again. When its on battery power I don't have this problem, only when its plugged in.

I have the latest firmware 207 and I've made sure all my drivers are updated. I even did a clean install from the recover CD, but still experiencing the same problem.

I'm also having issues with sleep and hibernate which don't work at all, they simply hang the computer and I have to power down by holding the power button for 4 seconds.

Please help! I'm going on a trip tomorrow and need this computer, otherwise I would send it back. Plus its awesome looking and everything else works great, so I don't want to get rid of it =)

 

don't know why it won't shut down....but try disabling your webcam when you go into hibernate/sleep to see if that might solve your problem....

 

Thanks for the help... I think its a hardware problem, I tried installing XP and I still get the same issue with shutdown. I'll probably have to return the computer and just get a new one. Its a great machine, definitely want the same one.

If anyone has any ideas I'd still appreciate them.

Thanks!

 

I'm having the same problem with a VX2 as I reported in another thread. I get a BSoD now with this information:

Product
Windows

Problem
Shut down unexpectedly

Date
4/9/2007 23:38

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem
Mini040907-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 8D1E0030
BCP3: 8D985020
BCP4: 848F12C0
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1