The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Very annoying Vista problem on my new Asus...

    Discussion in 'Asus' started by 4cefed4, Apr 7, 2007.

  1. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    Yesterday my computer started acting very strange. Whenever a window pops up, or a dialog box appears, I am unable to click any buttons on this new window. When I try to click, the window simply goes to the background. The only way I can use these windows is by using tab, space, arrow, and enter commands on the keyboard. The window will only come back to the foreground when I click on its place holder on the start bar. This is making the computer very difficult and annoying to use, and I am hoping someone here might have a suggestion on what the problem might be. Thank you so much for your help.
     
  2. DamienThorn

    DamienThorn Notebook Consultant

    Reputations:
    25
    Messages:
    159
    Likes Received:
    0
    Trophy Points:
    30
    Can you post a screenshot with it?
     
  3. d_c_l

    d_c_l Notebook Enthusiast

    Reputations:
    0
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    15
    hey, i'm having that problem on my a8js too! any help would be appreciated..
     
  4. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    I'm glad I'm not the only one who has this problem. I was worried that it came from installing some app that I would have trouble tracking back. Since posting my original message I have found a possible solution. When the problem first occurred yesterday, I reinstalled the drivers for the synaptics touchpad and that restored function. After a couple of restarts I lost the ability to click buttons again. Just after posting tonight, I thought to try going into hibernate mode and then log back in. When ever I'm on the Vista log in screen after hibernating, I can't move my mouse pointer at all, but hitting enter will log me back in. Anyways, after going into and out of hibernate tonight, it seems like I am once again able to work pop up and dialog windows again. Give it a shot and let me know if you have any success with this.
     
  5. JavaTech

    JavaTech Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    Yeah.. me too getting it. Its not Asus problem.. It is a Viata Problem. Hope Microsoft will patch it soon.
     
  6. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    Yea, I was pretty sure it was a vista problem, but when I checked the search engines for others complaining I came up with nothing. I figured something else out this morning. When you press the 3rd button from the left on the Asus shortcut button row, it allowed me to move the mouse cursor on the hibernate log-in screen. I'm curious if having that enabled in the background was part of the problem too.
     
  7. IZZO

    IZZO Notebook Geek

    Reputations:
    0
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    15
    did it ever work normally?

    or is it your fault?
     
  8. System64

    System64 Windows 7 x64

    Reputations:
    94
    Messages:
    1,318
    Likes Received:
    0
    Trophy Points:
    55
    Or maybe the dialog box's message?

    We'll need more info to decode this mystery lol. ;)
     
  9. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    When it's happening, every single dialog box is affected except for the window where you browse for a location to save an item. So that included gmail notifier log in, iTunes options windows, PM pop-up notifications from this site, etc. For example, if you click an .exe installation file you just downloaded from the web, you first get the confirmation window asking if you want to Run or Cancel. Clicking anywhere on that window with the mouse will gray out the window and send it to the background. The only work around is clicking on the placeholder on the windows start bar, bringing the window to the front, then using Tab to select run and hitting enter. The only solution I have found to this problem that has worked all the time is going into Hibernation and then coming back. For whatever reason that restores function. I don't think screen shots would really help, sorry I didn't respond to that request before.
     
  10. DaveTN

    DaveTN Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    I'm having the same problem on my G1. Rebooting is the ony way I've found that will fix it, temporarily. I'm wondering if Norton AntiVirus has something to do with it. It has happened to me a couple of times while running live update.
     
  11. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    I don't think it's Norton, as I uninstalled that from my computer and am running McAffee. I've had better luck going into hibernation than rebooting.
     
  12. Dicster

    Dicster Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    You're not the only one....I was about to come in here and post the same problem. I think i'm pretty sure its Vista. But its is getting annoying. I cant continue on with my task whenever these dialoge box pops up. It will not respond when its asking for a response. I haven't figure a way to go around it yet and still searching to see what's really the problem. I been goin to task manager and shut down explorer to open explorer. It also occur when turning off my UAC protected mode on or off. Maybe some others might really know the answer to our problems. I have a Asus G1 with vista home premium.
     
  13. acemist

    acemist Notebook Enthusiast

    Reputations:
    0
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    5
    I had a similar problem when i 1st boot up my G1 and i cant click anything in a window box, how i fixed it is just to press the Touchpad on/off button.

    Good luck
     
  14. usapatriot

    usapatriot Notebook Nobel Laureate

    Reputations:
    3,266
    Messages:
    7,360
    Likes Received:
    14
    Trophy Points:
    206
    Maybe it is an Asus utility?

    Try disabling Asus multiframe
     
  15. zurik

    zurik Notebook Enthusiast

    Reputations:
    1
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    15
    I have the same problem as 4cefed4 on my Asus G1 where I sometimes can't click buttons. The window always loses focus and then I alt-tab it back and click.
     
  16. zurik

    zurik Notebook Enthusiast

    Reputations:
    1
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    15
    Having Norton AntiVirus installed on any computer is a problem...
     
  17. usapatriot

    usapatriot Notebook Nobel Laureate

    Reputations:
    3,266
    Messages:
    7,360
    Likes Received:
    14
    Trophy Points:
    206
    Yeah Nuke Norton is kills system performance and get something like NOD32 or Kapersky.

    or if you want something free Avast is very good.
     
  18. zurik

    zurik Notebook Enthusiast

    Reputations:
    1
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    15
    I've been using BitDefender. It works well and doesn't eat up system resources.
     
  19. d_c_l

    d_c_l Notebook Enthusiast

    Reputations:
    0
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    15
    thanks 4cefed4 for informing abt that possible solution... i'd try it, but i had unistalled vista and installed xp instead :D. maybe next time lol
     
  20. d_c_l

    d_c_l Notebook Enthusiast

    Reputations:
    0
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    15
    Does NOD32 work well with vista?
     
  21. Dicster

    Dicster Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Okay, maybe it's not Vista. I tried acemist method and it worked all the time...thanks. It probably has something to do with Asus utility.
     
  22. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    Yea, the problem never occurs when I have my Logitech USB Marble Mouse plugged in. I think it's a problem between an Asus utility and Vista, not due to just one.
     
  23. fisherdmin

    fisherdmin Notebook Consultant

    Reputations:
    9
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    30
    Bump - I'd like to know, as well.

     
  24. ejl

    ejl fudge

    Reputations:
    1,783
    Messages:
    8,254
    Likes Received:
    0
    Trophy Points:
    205
  25. fabarati

    fabarati Frorum Obfuscator

    Reputations:
    1,904
    Messages:
    3,374
    Likes Received:
    0
    Trophy Points:
    105
    I works very well, both with rc2 and RTM. Been using vista for about a week, and haven't gotten any nod32 related issues.
     
  26. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    It took me forever to download that SP1 pack because I don't have a normal bit torrent program, and then I needed to download WinRAR to extract it. Now I have all these hotfixes and I don't know what ones I should bother installing. I think I'll just let windows update do it's own work for now.

    The clicking problem seems to have become less frequent. I reinstalled the touchpad drivers a couple of times, and used the touchpad disable button a few times to fix the issue when it did occur. I don't think it happened at all this week.

    On a seperate note to Vista users in the northeast: I used the JetBlue hotspot in JFK airport and it seriously diseased all of my network settings. I could not get rid of a corrupt network system file message until I did a system restore to a point prior to hooking up with it.
     
  27. mikeymike

    mikeymike Notebook Evangelist

    Reputations:
    70
    Messages:
    696
    Likes Received:
    0
    Trophy Points:
    30
    i had a friend who had simular problem with his logitech mouse and Vista. He tried a microsoft mouse (and its drivers) and all was fine.
     
  28. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    Both the free mouse and the marble mouse I already had are made by Logitech. It is very possible that their software is what is causing the clicking problem. Since reinstalling synaptics drivers I noticed my external mice don't work until I log into windows and it loads, where before they became active right at the log in screen. If the problem doesn't come back, its not that big of a deal using the touchpad.
     
  29. Lazeerider

    Lazeerider Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Hello,
    I've just bought an A8js and I've got the same problem. A real pain! Same problem with the touchpad or the Asus mouse. I wonder if the Geforce 7700 + resolution 1440*900 + vista are up and running. SOMEBODY HELP BEFORE I STICK A SCREWDRIVER IN THE TOUCHPAD... :mad:
     
  30. maunakea

    maunakea Notebook Consultant

    Reputations:
    66
    Messages:
    204
    Likes Received:
    9
    Trophy Points:
    31
    Try an MS mouse.
     
  31. Lazeerider

    Lazeerider Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    I wish I could use my touchpad I bought a laptop in the first place because it is convenient to have just one piece of equipment . Some guys in the highest circles of Asus must react. I'll try to reinstall synaptics...
    Thx maunakea
     
  32. Lazeerider

    Lazeerider Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    well the problem seems to be solved. I blame asus autoupdate for not updating synaptics. I had the right update V9.1.5.0 but dated of nov 22 instead of jan 24 2007.
    cheers to everyone