The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Visa extended warranty???

    Discussion in 'Asus' started by rewqis, Jul 1, 2006.

  1. rewqis

    rewqis Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    I'm gonna buy a W3J and I am able to pay for all of it with my Visa. I saw someone mention something about using visa and getting a warranty extension for free through Visa. Can anyone shed some light on this? Thanks in advance
     
    rewqis, Jul 1, 2006
    #1
  2. WashWest

    WashWest Notebook Consultant NBR Reviewer

    Reputations:
    242
    Messages:
    174
    Likes Received:
    0
    Trophy Points:
    30
    There's info from Visa here. Coverage will vary based on your credit card issuer and the type of card. Call the 800 number on the back of your card and ask them to send you a copy of the policy. Be sure to get it in writing!
     
    WashWest, Jul 1, 2006
    #2
  3. titaniummd

    titaniummd Notebook Deity

    Reputations:
    70
    Messages:
    1,746
    Likes Received:
    0
    Trophy Points:
    55
    Specifically look for the clause regarding Extended warranties. American Express has a similar coverage : Buyer's Protection. It has come in handy in the past for me; especially with an old PDA and a previous desktop out of warranty near the 2 year point post purchase.
     
    titaniummd, Jul 1, 2006
    #3
  4. eclecticdoode

    eclecticdoode Notebook Consultant

    Reputations:
    9
    Messages:
    115
    Likes Received:
    0
    Trophy Points:
    30
    After reading visa's policy on filing a claim, it seems like it would take an extrodinarily long time to be verified. You have to get a claim form, get all your paperwork, get a repair order and then mail all of that to visa. Once they OK the repair (how long will that take? :confused:) , then you can send it off to the manufacturer's authorized repair facility.
     
    eclecticdoode, Jul 1, 2006
    #4
  5. PROPortable

    PROPortable Company Representative

    Reputations:
    418
    Messages:
    8,782
    Likes Received:
    0
    Trophy Points:
    205
    Yeah, it's not easy....... it's a selling point for you to use their credit card..... but it's free, so would you expect that to be easy? I know from experience with a customer using AMEX in this way, that basically you file your claim with the credit card company and then you get your system repaired and pay the company to do it. Then you take their repair invoice and send it to the credit card. Then you wait... and wait.... and hopefully they'll repay you.. From what I hear, they do pay out, but it's not like you go to your dealer and say you have an extended warranty through your credit card, so fix my computer. The warranty is between you and your credit card and you're going to have to pay for all repairs ahead of time.
     
    PROPortable, Jul 1, 2006
    #5