W3J Palm rest Non-issue...

If you are one of the many people who is all of a sudden concerned their palm rests are going to fade (and eventually blow up or spontaniously combust), you can all relax.

This whole thing started at post 61 of http://forum.notebookreview.com/showthread.php?t=67529

Read posts 61 65 66 and especially 77 for an idea of how this notion was brought to the boards.

Notice the paint issue is directly related to the hinges... far far away from the palm rest.

You can all cancel your advanced order for the W3J palm rest replacements now!!!

 

Ha Ha....you know the more you say something is not a problem, the more people will pipe up and say.... oh **** there is a problem.

But honestly, it is funny how a small scuff suddenly turns into paint peeling off, sparks flying, batteries exploding, aliens invading, the end of the world. it really amazes me, maybe people just read every second word??

At the end of the day, if you buy anything that is painted, over time it will wear, its just the way it is and in my case, my laptop bag has a hard nylon lining which is more abrasive than fabric (I have since invested in a nice soft material sleve, so the small and can I say again SMALL ammount of wear on my laptop was my own fault).

THE PLAMREST IS STILL IN PERFECT CONDITION

and for those speed readers and Hypochondriacs amongst us

THE PLAMREST IS STILL IN PERFECT CONDITION
THE PLAMREST IS STILL IN PERFECT CONDITION

 

Its not quite related but Im concernd that looking at my notebook screen will damage it and reduce its lifespan....my eyes are pretty strong...they see dead people.
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Well I own a w3v and it has a much lighter colored palm rest and I know that myself and my others have had problems with our palm rests becomming really discolored. But, the w3j palm rest is much darker and when I talked to the person at the Asus repair center who changed my palm rest, he said that the older w3's had this problem, implying that the new w3j's didn't. Anyway, buying replacement palm rests is ridiculous especially since they cost around $30 each and can only be ordered online. Also, I believe replacing a palm rest is more difficult then unscrewing some things here and there but I haven't done it myself so I'm not sure.

If you're really worried about your palm rests losing color either keep the stickers on or get some sort of protective film on the palm rest, kinda like suram wrap or something.

 

Listen, if this is an issue on the W3, it's an issue on all notebooks, except for the V6/W1/W2 (because of their anodized brushed aluminum palmrests).

...... it's not an issue though as mentioned.... people have different tendencies and one of those are to grind their palms into the palmrests... eventually they'll wear the paint off and honestly from the one comment I saw on the forum where it happened to someone in like a week is total bs...... The only way that can happen is if there was some sort of catylist along with friction that allowed it to happen. I've seen and heard of people using certain hand lotions that they've worn through the paint quickly... petroleum based creams can soften the paint and the friction from your palms can wear it off quickly...... although that's not normal. Another spot I see it is when people pull the stickers off and they use either some sort of solvent to get rid of the sticky stuff or they use excessive friction from a finger or something....

... On average, from all of the Asus systems I've had and have heard back from on Customers, palmrest fade shouldn't start to be seen for 9-12 months of normal use and I'd say 24-30 months before you wear entirely through the paint. So after 2 1/2 years, if you need a new palmrest, you can buy one and install it for under $50..... Protective films are ugly, tacky, and in the end will block uv rays a bit more, so if you took them off, the color under them will be like new, while the rest of the system will have shifted just a little....... that looks just as bad in my opinion and just not worth doing.

 

Hi, bless you all, but it IS an issue for some of us. Sorry, but thats the truth.

The left palm rest on my W3V is severely discoloured after only 1.5 months of use, and it has nothing to do with paint (or my hinges), but rather my sweat and the finish. The discoloration runs EXACTLY along the part of the palm rest where my palm rests (go figure)... my palm rests often, as I am a coder and often code for 7+ hrs at a time. Maybe my sweat is acidic, but I haven't encountered this problem with any other laptop.

There is no paint removal, nothing 'missing', just a dark discolouration that is CLEARLY related to the sweat of my palm. I'm not seeking a replacement (and I'm not that upset really), but the bottom line is that discolouration DOES happen, and it has nothing to do with paint. I would happy to post pics for all the 'doubters'.

 

Exactly.... this isn't so much an issue as a fact of life..... You have to understand the difference between a fault in workmanship and normal wear and tear.. that's all.

Sweat is bad...... it's just as bad as some of those cremes I've seen.... some people have sweet palms and that's biological and the limit in which everyone sweats can be off by many degrees... but I know this is normal for some people... let's leave that as that because we can't change that.

You're seeing discoloration, but that is removal of paint... trust me.. it's just not that bad yet. See, some computers are entirely plastic and molded in a black or silver or whatever...... Asus started what is now actually sort of normal for a high end system, which is a different manufacturering process which finer finishes could be applied...... now the bassis of a system like the W3 is a dark grey, carbon fiber reinforced abs...... so, since the palm rest color is already very dark, this wear shows a lot less, and only looks "discolored" when in fact, you're just slowly wearing through the coloring and what you're seeing is a mix of the paint and the base and eventually it'll get worse.

Now, I understand that you're saying you've had this 60 days.... ok, well just the W3 series has been out for 18-19 months and given the same type of coloring on the same type of palmrest..... we see about the same number of people with issues like yours.... they're very few and far between, but it's honestly a biological thing. I know you don't want to hear this at this point, but the anodized brushed aluminum palmrests of the W1 / W2 / V6 are what you should have..... sweat, petrol creams, anything south of sandpaper can't hurt those finishes and for people who call us and tell us they have problems like that with their palms and other systems, that's what we suggest to them. Now, for someone like you, I'd suggest you purchase another palmrest and keep it safe.... hold out a year and see how the current one holds up and then just replace it.

 

justin, where can i buy a new palmrest (and install it myself?) for my the w3v?

 

I have this problem with the mouse button paint, but the palmrests are still pristine after approx. 5 months.

 

We usually have parts like that, I'm not sure if we still have some w3v parts, but we may. You could email support@proportable and see what they've got.

 

Looooool
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