W7J - Listen closely

Put your LCD brightness to the max and your ear near your LCD and you will hear a high frequented constant "beeping" noise that sounds somewhat like when an old TV is turned on. The best way you can hear the noise is when you use the FN+LCD button to switch the screen on and off while your are holding your ear close to the screen. You can also hear the sound from further away if you compare ON-OFF of the screen. I am moderately pissed because i did not expect something likewise to happen to an ASUS notebook. Maybe it is just my machine. Can anyone check? maybe it is normal to have screen noise.

Thanks

 

I'm not hearing it. It's either you have a defective inverter or VERY sensitive years. When the inverter is pumping up the 12V DC to 1000V and 400herz, sometimes there is very high frequencies that are emitted from the inductors. Do you really need to turn the lcd to the highest? I know these little things you bug you but is it necessary to say you are dissapointed with ASUS? Every single high end item you purchase, you can pick a weaknes or 'flaw' in the design.

 

Goldserve, this is not the only thing that is bothering me, it seems like I caught a defective device. I have issues such as 14% wear level, extremely Shock sensitive display (the slightest movement creates ripples on the lcd), a row of strange sounding keys such as the TAB key. Ultimately this makes me an unsatesfied customer of asus.

 

If you feel it is that bad, can't you bring it back and let them tell you if what you are seeing is normal? This seems to be like the notebook from hell. It did not pass any quality assurance or anything like that! I hope it goes well for you.

 

That unit surely would have not passed QC [if it's as bad as you say it is].
It most likely got damaged between ASUS TW and you... I would get that replaced ASAP.
If it's within 30 days, check with your reseller for a possible new unit.

 

thanks for the input guys, I am certain that this is not usual Asus quality since i was in posession of an Asus notebook before and I was very pleased with the quality. I bought it off a street retailer in HongKong which now I realize was a big mistake. It seems as if the device was not new in the first place. However, I still have 2 years international warranty. I will contact Asus Germany now and hopefully I can work out a replacement or repair.

 

Let's just hope it's a real ASUS...

 

it would be a little harsh to assume it is not a real Asus I think. It looks and acts real to be but it seems to be damaged. So you guys dont record any sound made by the LCD while listening closely?

 

Nope... and if you're also having other display issues, you should definitely have it fixed.

 

A lot of these dealers may sell Asus laptops for much cheaper but they also tend to switch out components for cheaper ones or sell defective machines. Normally I would recommend going to a prefered Asus dealer or buy from Asus directly if you're in asia.

 

Ray, you are absolutely right, In my case I am afraid that components such as Battery and display eventually have been switched although the dealer should have been a reliable one with a good rep.
I think once the device gets sent to asus they will figure out what is wrong, i will keep you guys postet. Thanks for the support

 

It is different in Canada. Normally, customers only purchase Asus laptop from retail stores, whereas all the retail stores get them from distributors, the distributors get them from Asus dealer. I don't quite sure about the price if puchasing from Asus dealer directly in Asia, if so, all the users can get a good price from them. Just wonder how the retail stores can make money.
Cheers

 

I can't hear anything.

Sorry to hear about the troubles you are having with your miachine. Maybe its time to try an RMA.

 

no my screen doesnt make a noise.

 

The Sony PSP I had did the same thing, if you put the brightness all the way up, there was a faint high frequency type sound.

 

Perhaps the voltage regulator controlling the backlight?

 

i think its RMA time, i wonder if they will replace my machine with a refurbished one. In this case i would be really mad because I would not have a new machine anymore. How does asus repair notebooks?

 

ok, i sent the device out per TNT Netherlands, Lets see what they do with it, i will keep you Guys Postet!!

 

How do you even pay attention to such things is my question. A strange sounding tab key? A strange sound from your lcd? I think its you not your notebook. If asus germany or usa does anything for your notebook other then ship it back exactly how you returned it you can call me extremely surprised. Sorry

 

They really dont. A strange sounding tab key and a strange "sounding" lcd has not been a warranty issue in my exprience. But who knows

 

everything in HK is bootleg, they might even be selling bootleg babies

 

When my LCD was half open, I can hear this buzzing coming out from it.

 

Oh no! You mean the baby I bought is a fake?

On another note, I'm sorry to hear you still have problems Exxi. Hope they will fix your stuff.

Scratchy