I just purchased the Asus G1 from XoticPc.com
The system comes with a standard 1 year warranty provided my Asus.
I want to extend the warranty to three years. Should I purchase my warranty through XoticPC, where then they would support the system, or should I just get my warranty directly from Asus?
Also can someone please comment on the quality of Asus's support?
According to resellerratings.com, Xotic PC, is rated very high, but I am not sure if those numbers represent their actual warranty support:
http://www.resellerratings.com/store/Xotic_PC
XoticPC charges:
$153 for a standard 3 year warranty
$239 w/ on-site support
$293 w/ LCD Accidental Damage Protection
Are these prices considered high, or acceptable? Do you think these prices are negotiable?
Also, how much does Asus charge for a 3 year extended warranty and what does it include (onsite/accidental?)
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Asus warranty doesn't do onsite. They send someone (FedEx, DHL, whatever) to pick up your notebook, and send it to a repair depot owned or registered to Asus, and then they send it back to you!
Asus support varies by region. North America is generally good though. However, your reseller will most likely give you a lot of support too (maybe even free). -
If only a memory stick goes bad, will Asus be able to just sent a replacement memory stick, or will the make me send in the whole unit for repair?
Same question goes for a hard drive. -
PROPortable Company Representative
Here's Asus' package... it's actually very nice and even has a nice package to boot. This extends your standard 2 year global warranty to a 3 year global, which can be very, very valuable - even if you don't travel.
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Technically, I think they have to repair it, or it can void your warranty. But if you request, I think they'll just send you a new hard drive if you want.
Where should I get my warranty from for my new Asus G1?
Discussion in 'Asus' started by nmsystms, Dec 11, 2006.