The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    White Horizontal Line. Zenbook Prime UX31a

    Discussion in 'Asus' started by kalestar, Nov 3, 2012.

  1. kalestar

    kalestar Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    Anyone else starting to notice even more, a white horizontal line in the middle of the screen? It is very visible when looking at a black image. Starting to get kind of annoying.
     
    kalestar, Nov 3, 2012
    #1
  2. HerrKaputt

    HerrKaputt Elite Notebook User

    Reputations:
    444
    Messages:
    2,510
    Likes Received:
    0
    Trophy Points:
    55
    A picture would be very helpful.
     
    HerrKaputt, Nov 3, 2012
    #2
  3. dtblair24

    dtblair24 Notebook Enthusiast

    Reputations:
    0
    Messages:
    36
    Likes Received:
    2
    Trophy Points:
    16
    Yup ! Apparently that is a sign of damage to the screen. People say that it is caused by the spacebar area, probably the metal ridge beneath the spacebar. I have it too, but I have seen some people say they have prevented it by always having that little micro fiber cloth that was included placed on the keyboard in the offending area.
     
    dtblair24, Nov 25, 2012
    #3
  4. cobaltglass

    cobaltglass Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    Were you ever able to resolve this? I have the same model and I just noticed this within the past couple days. I clean my keyboard with a dustcloth and compressed air every once in a while but this still happened...
     
    cobaltglass, Nov 28, 2012
    #4
  5. PeliScan

    PeliScan Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Hi all!

    Anybody tried using the warranty because of this error? I've just noticed the white glow at the center of the screen, with dark background it's very annoying. Since I've taken good care of my laptop, no surface damage at atll, it should be covered right?

    Thank you for the replies!
     
    PeliScan, May 25, 2014
    #5
  6. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    If you have accidental coverage, then yes. If you don't, then as long as Asus can determine it's not physical damage, it should be covered under standard warranty. The only way to know for certain is to get a RMA issued from them.
     
    Prostar Computer, May 28, 2014
    #6