The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    White Line

    Discussion in 'Asus' started by foeslayer, Jul 1, 2010.

  1. foeslayer

    foeslayer Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I have a white line that is about 2 inches up from the bottum of the screen and is on the left side that extends about 2/3 to the right. The line sometimes will change colors depending on what it is located on to form a lighter color of what it should be. such as if i have it against a black image it will usally turn gray instead of white. Im guessing its not dead pixels since it will change colors a bit? Is their something I can do to fix this? I got this laptop yesterday and the problem started this morning.


    I was also wondering if someone could recommend something to moniter my gpu temps?
     
    foeslayer, Jul 1, 2010
    #1
  2. foeslayer

    foeslayer Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    bump to the top
     
    foeslayer, Jul 2, 2010
    #2
  3. DCx

    DCx Banned!

    Reputations:
    300
    Messages:
    2,651
    Likes Received:
    0
    Trophy Points:
    55
    HWmonitor may work. It depends on your type of video card. HWinfo32/HWinfo may work too, or ATI overclocking tool. MSI Afterburner as well...

    As for the white line, does it appear in the bios?
     
    DCx, Jul 2, 2010
    #3
  4. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    I would use GPU-Z, i have yet to find an incompatible GPU with that one. HWmonitor can't detect some GPUs like the HD5870.

    If the line appears in the bios, then it's a hardware issue and you'll have to RMA.
     
    tijo, Jul 2, 2010
    #4
  5. foeslayer

    foeslayer Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I have the g73hj-a2 and have hwmonitor and it doesnt show the card. I think i tried ati tray tools, or something similiar to that. It didn't work out well.....
    Ill try ati overclocking or gpu-z

    How do I know if it appears in the bios? I looked around some and i think its stuck pixels but it seems that stuck pixels usally happen when you get your computer and first turn it on, not after a day of using it.
     
    foeslayer, Jul 2, 2010
    #5
  6. foeslayer

    foeslayer Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Ok im pretty sure Iwent in to the bios and the white line was still there. It's still there when the laptop boots up and the asus logo comes on. When Iuse hdmi to my T.V. and when i take a screen shot the white line is not there. Does that mean its a problem with my LCD then?

    Do you guys know if im suppose to contact xotpic to get me a replacement or do I just go straight to asus?
     
    foeslayer, Jul 2, 2010
    #6
  7. hiddensanctum

    hiddensanctum Notebook Evangelist

    Reputations:
    303
    Messages:
    643
    Likes Received:
    2
    Trophy Points:
    31
    Use AMD GPU Clock Tool its the only one that worked for me.

    I would assume the graphic card is fine if it doesn't show up through HDMI. Does the line still exist if you take a screen shot without connecting it to the TV?

    Also I'd recommend you try reinstalling the Graphics Card Driver (Asus default just in case). And I'd contact xotpic first and see what they say instead of Asus.
     
    hiddensanctum, Jul 2, 2010
    #7
  8. foeslayer

    foeslayer Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I only took a screen shot without being connected to T.V.
     
    foeslayer, Jul 3, 2010
    #8