Again this thread should probably be closed and I recommend doing it soon since the OP (post) has run its course and the question has been answered. Normally you would be able to successfully contact an MPC rep but in this trying time you will have an admittedly harder if not impossible time. I for one am not arguing your right to give feedback and tell MPC and the rest of the world exactly what your situation and your experience was, but thats just it, its yours. Its unrealistic and quite frankly naive to believe that everyone else will take the same stock from it as you. Go ahead and write it, just make sure its explicity stated and slanted in a way that makes it clear that was your experience. I think the reason why so many people are seemingly so upset at your initial postings earlier was because of the fact that you seemed to indicate, emotionally rather than overtly that you would leave a non-sensical bad review for MPC without having their product.
"I have never seen a company that refuses to answer emails or phone calls from paying customers. I will be doing a full review of their site on many reseller locations and if necessary I will create an "anti" site to stop users from buying there."
Provocation is never a good thing, especially when we are talking on the internet where its difficult to judge your tone and your exact meaning. Threats like that dont seem to help your case, but I doubt you are interested in winning over the hearts and minds of NBR users anyways.
For the record, it is perhaps exactly that kind of dogmatic capitalist attitude that stops Americans from being understood when dealing with other cultural matters. Though by no means am I stating or implying that the rest of the American members here on NBR or the rest of the country as a whole feel similarly; they might, they might not but its certainly not my place to judge on an online forum if that's the case. But the fact that you've mentioned capitalism without anyone else really responding to it more than once already is evidence enough of a personal bias. I agree that all the posts about putting yourself in this situation or that situation are kind of pointless because you arent in that situation, but even objectively I would understand and not have a trigger reaction to it as shown above. But I think that is the main difference between yourself and the other posters. Admittedly this has changed as you have clarified your position. This is coming from a B-School student starting his third year soon. There is evidence clearly that MPC should be better run, but that does not mean you have the moral right to post what you stated earlier. Then again, who am I to say anything, you have the right to do whatever you want, just like Danny does. Have you acutally been charged for your laptop yet? I'm sure he would understand if you wanted to just pull out now and left evidence of that, screenshots of emails/printouts etc.
(I'm in the same situation you are, waiting for my V2S, but I haven't been charged yet, though for me personally it helps since I live close to their Canadian branch, heh)
My $0.02
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