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    Wiping & reinstalling Win 7

    Discussion in 'Asus' started by Cryston, Sep 30, 2014.

  1. Cryston

    Cryston Newbie

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    Hi,

    I've wiped and reinstalled the OS on my older N53Jf notebook.

    It came with Win7 Home Premium 64-bit.

    When I used the recovery DVDs that I had made when new, unfortunately one of them was corrupted so that method failed.
    So I downloaded an ISO of the OS from Windows, and reinstalled everything.
    When I reactivated using my original Windows product key, it wasn't accepted. A call to Microsoft told me that the product key is blocked and that I had to contact the manufacturer.

    Asus' support is remarkably poor and they haven't responded yet. I should add that I never used the product key on any computer except the Asus notebook.


    Any advice would be welcome!
     
    Cryston, Sep 30, 2014
    #1
  2. Kaozm

    Kaozm Notebook Evangelist

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    Kaozm, Oct 1, 2014
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