Z96J/S96J boot issue

So all of a sudden my laptop will no longer boot. I turn it on and all that happens is it sits there with the Intel logo in the bottom right hand corner of the screen. I can't get into bios nor do anything else. I actually have never been in the bios for this computer since it's just for schoolwork and I don't really mess with it but I think the correct key is F2. Let me know if I'm mistaken. Regardless of the correct button, I tried them all with no luck.

Basically, I cannot get it to respond to anything and I'm not sure what the problem is. I have a lot of experience troubleshooting desktop PCs and my first guess would be a hard drive issue because it's not getting past the post and loading windows. For all I know it could be a motherboard issue though.

If anyone has a suggestion for me I'd be glad to hear it. The laptop came from cyberpowersystem.com and is still covered under warranty. If I can determine what the exact issue is, I may opt to replace the part myself rather than pay to ship it to them and be without my laptop for a month.

Thanks for the help in advance.

JD

 

First I would try reseat the RAM and if you have 2 stick try 1 stick in the laptop one at a time.

I've actually seen the exact same problem before, the system hangs at Intel logo screen, press F2 does not take you to BIOS (BIOS won't do anything to fix it anyway), in our case, we had to swap the MB.