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    Zenbook UX31E BIOS Problem

    Discussion in 'Asus' started by Andrew Jackman, Dec 16, 2016.

  1. Andrew Jackman

    Andrew Jackman Newbie

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    Hello everyone

    I have a problem with my Zenbook UX31E. A while ago, I forgot my password and never got round to sorting out as I was so busy at work, I simply switched to a back up laptop. Now, a year or so later I have powered it up to crack the password on the account. It starts but I cannot login as previously mentioned.

    I want to run a password recovery utility from a usb/SD card but when I try pressing escape or F2 on startup just get a black screen (power is on), however F8 and F9 work.

    So I can't get in to my BIOS, change boot options and recover my wonderful Zenbook, which even now - 5 years on is still the best I have used.

    I would very much appreciate it if anyone could assist me with this.

    My plan at the moment is to wait for my Torx to arrive, strip it down and try a CMOS reset if there is such a thing on it, and give it a general check over while I'm in there but beyong that I'm not sure.

    Thanks, AJ
     
    Last edited: Dec 16, 2016
    Andrew Jackman, Dec 16, 2016
    #1