hello
i have asus x550jx , salways he works correctly but sometimes his fun stop after about 30 minutes of start-up
i dont know if he stop completely or he still rotate with low speed
after this beug, the temperature grow up , after restarting laptop it works normally
this is a test with speed fun when the fun stop
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I would replace the fan, they are not that expensive..
Also, did you ever clean the heatsink?
It might be loaded of dust, I would give it a cleaning and see if it helps. -
Support.1@XOTIC PC Company Representative
^^^^^ agreed, Try cleaning out the fans with some compressed air. Also have you done any benchmarking to see if the fans will kick on higher when those temps really spike?
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i changed fan , same problem
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Did you check if there are particles that may cause poor contact between the fan connector and motherboard?
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Try updating the BIOS to the latest available version.
Go here:
https://www.asus.com/Laptops/X550JX/HelpDesk_BIOS/
Download, extract the files and move them to C:\, reboot into BIOS and use the built in flashing option on the BIOS, navigate to C:\ and select the bios file, and do the update. -
bios updated to the latest version 204 , also i cleaned the motherboard and checked contact between the fan connector and motherboard but without good result
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Thats strange, but its not the first time I see something similar, I had a X550 with the i5-4200H that would run the fan always at max speed, flashing BIOS, changing BIOS chip and flash a factory image, going around the mobo, nothing would fix it, I "fixed" it by using a couple diodes to lower the fan voltage so it would be bearable to use the laptop, but it also reported that erroneous fan speed, I suspect something about the EC goes wrong on the motherboard and the fan shows the effect.
I tried a couple programs to change the fan speed(one I knew that worked before) and none have effect, its like the EC doesn't read the fan speed correctly and goes into fail-safe/emergency mode.
If you have no extended warranty you might have to live with that -
thank you dear freind, i think that there is no solution, motherboard should be changed
thanks for all support
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Support.4@XOTIC PC Company Representative
Have you tried resetting your EC?
To do this, follow the steps below:
- turn off the unit completely
- unplug it from any power sources/ac adapters and also unplug all peripherals such as mice/keyboards, headphones, ect.
- take out the battery (if the battery is not intended to be user-removable, skip this step)
- Hold down the unit's power button for a maximum of 30 seconds. (during this step, the screen may flicker on and off - this is normal, do not be alarmed - please do not let go of the power button until the full 30 seconds is up)
- Plug in the AC adapter and turn the computer back on normally.
asus fan x550jx stopped after 30 min of startup
Discussion in 'Asus' started by samisami1212, Jun 17, 2018.