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    asus m50 webcam dissapeared

    Discussion in 'Asus' started by dougbrad82, Jun 9, 2008.

  1. dougbrad82

    dougbrad82 Notebook Consultant

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    hi, i have windows xp installed on my asus m50. the webcam had been working fine for the first week. but earlier all of a sudden when I was using the webcam with yahoo messenger, the webcam stop working. and then I had a prompt that a new usb device was installing. now in device manager under universal serial bus controllers, it list an unknown device. i tried uninstalling but it keeps reinstalling itself. i tried reinstalling the webcam drivers and it says install failed. please help me!
     
    dougbrad82, Jun 9, 2008
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  2. Oldman

    Oldman Notebook Evangelist

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    Instead of uninstall driver, you can delete device, reboot computer and when you have message 'new ... device is found' take care to install proper driver from ASUS drivers disk.
    What is really intriguing is the way your webcam was hijacked
     
    Oldman, Jun 9, 2008
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  3. e0137

    e0137 Newbie

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    Dougbrad82, Im having the same issue with my m50 webcam. The only thing is im using vista 64. I tried it with xp and 32. Its the same problem. I fear its a hardware issue.
     
    e0137, Jun 10, 2008
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  4. dougbrad82

    dougbrad82 Notebook Consultant

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    well guess the problem has corrected itself. the only thing I did was reboot in safe mode and then boot normally. didnt uninstall any drivers or anything, so dont know what the problem was or how it was fix :confused:
     
    dougbrad82, Jun 10, 2008
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  5. dougbrad82

    dougbrad82 Notebook Consultant

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    asus didnt shed any light. this was the reply to my email:
    Dear Valued Customer,
    Thank you for contacting ASUS Customer Service.
    My name is Saindy and it's my pleasure to help you with your problem.

    Please take this driver for a try:

    Chicony_CNF6131 Camera Driver:

    http://dlsvr01.asus.com/pub/ASUS/nb...170/CMOS_Camera_Chicony_CNF6131_XP_071207.zip

    If no use, please try this one:

    D-Max_GD-5A35 Camera Driver:

    http://dlsvr01.asus.com/pub/ASUS/nb/F5N/Camera_D-Max_GD-5A35_XP_VT.zip

    Please feed back if any questions else and let's solve it together.
    Best wishes for you!
     
    dougbrad82, Jun 10, 2008
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