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    display stuck at 1024x768

    Discussion in 'Asus' started by jasperchan, Jul 17, 2012.

  1. jasperchan

    jasperchan Notebook Geek

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    I finally got around to reformatting my Asus U31 laptop from a bootable USB drive (did not have cd drive), but when it was done, my display defaulted to 800x600. I adjusted the resolution, but 1024x768 was the highest resolution possible, as opposed to the 1360x768 from before. Everything is stretched horizontally now. What's going on and how can I fix this?
     
    jasperchan, Jul 17, 2012
    #1
  2. cl-scott

    cl-scott Company Representative

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    You need to install the drivers for your laptop's hardware, specifically the video drivers to fix the resolution issue.

    Go to the Asus support website, find your specific model, and then from there you should be able to download drivers. You do not need to download all of them, but make sure to get the video drivers at a minimum to allow you to get the proper resolution.
     
    cl-scott, Jul 17, 2012
    #2
  3. Remmes

    Remmes Notebook Enthusiast

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    oh dear oh dear... drivers indeed.. first thing you do after a fresh install
     
    Remmes, Jul 18, 2012
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  4. jasperchan

    jasperchan Notebook Geek

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    I don't even have network adapters on the freshly installed os... is this normal? The folder "network connections" is completely empty, not even local connection available. I used the X17-58997 iso, which should be the most recent one?
     
    jasperchan, Jul 18, 2012
    #4
  5. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    everything you see is normal. You have to download whatever drivers are missing from the Device Manager.
     
    link626, Jul 18, 2012
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  6. jasperchan

    jasperchan Notebook Geek

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    Everytime I start the computer, a black screen appears asking me to "choose an operating system to start, or press TAB to select a tool: windows 7, or windows 7"... did the reformat go wrong?

    Also, no video driver exists for my model (U31SD), only intel graphics drivers...
     
    jasperchan, Jul 19, 2012
    #6
  7. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    intel graphics drivers = video drivers. get it.

    did you install the OS on a different partition?
    if not, then you didn't delete and reformat the original OS partition.

    you can get rid of that black screen by going to Start>Run>msconfig >boot tab, delete the duplicate windows installation.

    [​IMG]
     
    link626, Jul 19, 2012
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  8. jasperchan

    jasperchan Notebook Geek

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    thanks, that answers a few questions. But the U31SD also comes with Nvidia GT520 graphics, for which there is no driver listed (only intel hd available)...
     
    jasperchan, Jul 19, 2012
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  9. Remmes

    Remmes Notebook Enthusiast

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    Remmes, Jul 19, 2012
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