The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    fingerprint Reader Problem with Asus F9s

    Discussion in 'Asus' started by arunragavan, Jan 25, 2008.

  1. arunragavan

    arunragavan Notebook Consultant

    Reputations:
    1
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    30
    Hi all,

    I have this strange problem with the fingerprint reader with my Asus F9s.

    Kinda once in a while the device is not recognized and it says my fingerprint reader should be disconnected or there are no drivers installed, some crap like that. Then i did a reinstallation of the fingerprint reader drivers and did a restart and it seems to work fine after that.

    The same problem creps back after 3 days! i adpoted the same procedure and it works again.. It is annoying to do it again and again. Does anyone know the real cause of this problem, is there any way to rectify it?

    Please help me!!
     
    arunragavan, Jan 25, 2008
    #1
  2. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    I would say the cause is sloppy driver coding from ASUS -- but I can't be sure, of course, there might for instance be a conflict with software you've installed.

    I'd first try updating the drivers from support.asus.com . If that doesn't work, I'd try getting some 3rd party drivers from the FP reader manufacturer (if they are provided).

    You can also try restoring Windows to a point where the fingerprint reader worked well.

    Post back with results.
     
    E.B.E., Jan 25, 2008
    #2
  3. arunragavan

    arunragavan Notebook Consultant

    Reputations:
    1
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    30
    Ofcourse i would give it a shot! everything is in German! (i got this in Düsseldorf, Neuss) damn i cant makeout anythin scheiser! but i would try what u said..3rd party software?? i would check that out online too..
     
    arunragavan, Jan 25, 2008
    #3
  4. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Try a recovery, if it's Vista it should let you select your language.
     
    E.B.E., Jan 25, 2008
    #4
  5. arunragavan

    arunragavan Notebook Consultant

    Reputations:
    1
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    30
    i should, i rebooted the machine when i was back from office! Vola! the fingerprint reader works once again! strange for me.. it wasnt working last time around.. and a reboot made it work again!

    I got VISTA Ultimate with me, could i use this to upgrade from the OEM version of VISTA HOME Premium.
     
    arunragavan, Jan 25, 2008
    #5
  6. arunragavan

    arunragavan Notebook Consultant

    Reputations:
    1
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    30
    Then again i have this issue. I searched google for this issue, there seems to one forum which suggests it might be a problem with windows vista and it requires a hotfix for the same. Anyone who can suggest which hotfix would help in resolving this issue???
     
    arunragavan, Jan 25, 2008
    #6
  7. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    I wouldn't know. You need to search the Microsoft Knowledge Base for your particular problem.
     
    E.B.E., Jan 26, 2008
    #7
  8. arunragavan

    arunragavan Notebook Consultant

    Reputations:
    1
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    30
    I could not get the details EBE.. last night i downloaded the latest drivers and installed the same (for Fingerprint reader and TPD). I also installed VISTA SP1 hopin that thus might include the hotfix. But let me see. I would need to observe for a few days to check if this problem still persists.

    Thanks.. but just if in case you get this fix please do post.
     
    arunragavan, Jan 26, 2008
    #8