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    Help please!

    Discussion in 'Asus' started by Connor531, Jul 26, 2012.

  1. Connor531

    Connor531 Newbie

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    Hi, i have a problem with my relatively new laptop. I'm running windows 7 which froze on me earlier ( I was just browsing the internet, and trying to open a program) when it froze, so I tried ctrl-alt-delete and selecting task manager, but after it didn't work I just rebooted. Now, after attempting to reboot I am greeted by an error message. I see the Asus logo, which is then followed by a flashing underscore (_) then the error message appears.
    The message reads:

    "reboot and select proper boot device or insert boot media in selected boot device and press a key."

    I have checked my boot priority in BIOS and 1st is my HDD and 2nd is ATAPI CDROM.

    I have also disconnected and reconnected my HHD, but that too has done anything.

    Please respond!
    Thanks in advance,
    Connor.
     
  2. cl-scott

    cl-scott Company Representative

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    The flashing underscore is basically what happens when the computer cannot find an OS to boot. So this suggests that at a minimum your Windows boot loader has been damaged. More likely you are looking at having to reinstall Windows, but it is also possible that your HDD has failed and will need to be replaced.