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    my ASUS VX2 window 7 32bit Finger print not work,please help

    Discussion in 'Asus' started by darl78, Sep 23, 2015.

  1. darl78

    darl78 Newbie

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    my ASUS VX2 window 7 32bit Finger print not work,please help
     
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Can you describe more about this issue?
    Can you check device manager to verify if the Biometric device is present?
     
  3. darl78

    darl78 Newbie

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    i have the same promblem, is like the soft is not install, pls help
     
  4. darl78

    darl78 Newbie

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    HI,
    YES IN THE DEVICE MANAGER, IT IS SHOWING THAT I INSTALLED (AuthenTec Inc.AES1610) BUT IS WORKING , PLS DO I NEED TO INSTALL ANY OTHER SOFT TO MAKE THIS WORK?