trusted platform module could be found

hi,

i've been trying to install infineon tpm xp in my z96js. i got this installation from the download from asus website. the problem is, i cannot install it in my z96js. all it says is "trusted platform module could not be found." am i missing something?

thanks,

 

There was talk about this before, I don't have it on my laptop, but I would guess that you need to check in the BIOS and make sure that it is all enabled there. When you first turn your computer on, press F2 (thats what it is on most models, but it will say on the screen) to enter the Setup/BIOS. Then you need to find the TPM option (I don't know where it will be or what they will call it), and you want to make sure it is enabled. Good luck, hopefully someone else who has done this can fill in the details for me.

 

hi,

i can't find any option relating to tpm in my bios

 

Sorry, then, hopefully someone else that has been through this (or one of the resellers) is around soon. Welcome to the forum, by the way.

 

All of the software/drivers you need should be on a disc if the z96js comes with one. If not, did you try using the device manager to point to the location of the downloaded driver?

~ Brett

 

i have all the drives in the cd provided - the problem is i cannot install tpm

so far, all the devices in the device manager have been installed.

i just can't figure out why it would always say trusted platform module could not be found

 

Just out of curiosity, what do you need this for?

 

In the BIOS, try going to the security tab and look for TPM Security or something similar. That's where it is on the W3J. I had to check to make sure it's disabled.

~ Brett

 

actually its just out of curiousity also and a nice to have

 

Hehe, like Nrbelex I'd rip the stupid thing out if I could.

 

ok, all i got in the security tab is user password and level access, administrator password, clear user password, and primary hard disk password

 

Can't help ya then, I have a very different BIOS. Are you sure the computer comes with TPM?

~ Brett

 

how do i know if i have tpm?

 

I think it probably does have it. I got this from a Google search. Tell me if it helps at all.

~ Brett

 

hi,

thanks, i also got this from my search. the problem is, i can't find any option pertaining to "tpm control" in my bios. the version that i have is 0901.