u46e wifi not seeing n wifi signal

Just bought an Asus u46e and it isn't seeing my wireless n signal.
I have a strong signal that my Dell connects to just fine.

The U46e has an Intel Centrino Wireless N-1030 according to the device manager.
I downloaded and installed the newest drivers from the Asus website and still nothing.

I have talked to 2 techs at Asus and the second one even said this notebook does not have b/g/n network adapter. I think he is nuts.

Any help would be appreciated.

 

Well according to Asus tech # 3, the U46-e RAL5 that Office Depot is selling for $649.00 DOES NOT HAVE A WIRELESS N ADAPTOR.

Office Depot's product details and description both in the store and on their website states "wireless connectivity - 802.11b/g/n".

I will be returning mine tomorrow.

 

It is probably Atheros B/G only.

 

Not sure what you are talking about or where you get your information from, but my U46E-RAL5 connects just fine to my Cisco E3000 N router...

maybe you should dig a little deeper, and do some more reading how to config your system correctly before spreading uninformed info.

Please explain to us why you think a brand new mid/high range laptop that was just released July 2011 would not have a Wireless N adapter? this is a problem with the user, and not Asus support nor the hardware.

 

Well I don't know what your u46e came with but mine does not according to Asus have a wireless N adaptor which if you look on their site is a possible way they can be built.

I have been building all of my desktops since the 80's and have considerable experience for a non computer professional so I do know what I am talking about.

Maybe you should think a little bit more about what you say to someone you don't know.

 

Maybe Office Depot version don't have it for cost reduction.

Why not just buy an intel 6300 card and upgrade it yourself.

 

Could it be that your wireless "n" network is operating at 5 GHz 802.11 frequency band?

802.11 standards (a/b/g/n) can be somewhat confusing since the letter "n" itself doesn't explicitly specify whether certain device supports "n" at 2.4GHz band (b/g/n), or at 5 GHz band (a/n) or if it is so called dual-band device supporting both 2.4 and 5 GHz bands (a/b/g/n).

If your network is only at 5 GHz band then I would think that the Intel Centrino Wireless N-1030 "b/g/n" adapter (single band, 2.4 GHz-only) has absolutely no way of connecting to your network, even if your Dell laptop connects fine at the same time (assuming that your Dell has a dual-band a/b/g or a/b/g/n capable WLAN adapter.

802.11n is (at least suppose to be) backwards compatible with 11b/g (at 2.4GHz) and with 11a (at 5GHz). So even if your U46 would happen to have older 802.11b/g WLAN adapter it should still be able to "see" and connect to 802.11b/g/n networks at 2.4GHz (unless router / network has been specifically set to "11n only" mode).

You might want to take a look at the specifications and/or settings of your wireless router / access point. If it is a dual-band 2.4GHz / 5 GHz model but currently set to operate only at 5 GHz you might just need to switch it to 2.4GHz mode to make it available for both of your laptops.

 

ur laptop has a wireless card which is why an adapter is not needed. when u refer to an adapter, it usually means its a usb flash drive like device u insert to a desktop to get a wireless signal.

 

Bingo! Case point, Thank you Patku.

Apparently he has experience building 80's computer, but networking experience (circa 2011) not so much.

I'll be nice and also give you a pointer... turn on your Intel My wifi technology (in the task bar) just to be safe and sure the Intel card internally is up and running... Still, you're not configuring your Laptop network card settings to your wireless router properly, its not easy like most, I'll give you that - I'm a network IT engineer/programmer and I still had to play with it for approximately 2 minutes to config it properly... play with it some more, and come again I am certain your U46E-RAL5 has an Wireless-N ability. Read Patku's post above to shed some light.

 

Took it back and the "tech" at Office Depot said it only had a b/g card.

Now have another U46e-BAL5 with the Centrino Wireless -N6150 and still am having trouble connecting a 5GHz.

My Router is a Netgear WNDR3700 which is dual band router.
Both the 2.4 and 5GHz enabled and I thought this router had 2 radios so I am not sure what you mean?

Like I said I can see both the 2.4GHz and the 5GHz and of course with it close it says 130 Mbps for the 2.4 and 300Mbps for the 5GHz on my Dell.

Security is set at WPAZ-PSK(AES).
Channels at Auto for 2.4GHz and 36 for the 5GHz.

 

I checked the "Intel My WiFi" before I did anything & prior to going to the device manager to check the wireless settings for the wifi there. It was disabled in My WiFi Tech. but I enabled that which I am not sure what that would have to do with connecting to my 5GHz network? I thought that was just if you wanted to set up the laptop as a PAN.

 

I know the difference, I guess you never looked in you device manager to see what is listed under.

 

You are right and neither does the 'Best Buy Version'.
It has the Intel N+WiMax 6150 which is only single band according to Intel's wifi product page.

Funny I asked that question at the store and was told it was dual band.
I assumed most new notebooks were dual band since my 3 yr. old Dell is.

Thanks for the suggestion but I think I have given up on the u46e for now.

 

+1.

I would just go with a good wifi card, I have had issues with Asus wifi cards from the begining in multiple setups, in some worst than others, and most of the time with Atheros cards, but every time i switch to a higher end intel wifi no issues at all, and i travel on the weekly basis, and use multiple routers/accespoints/networks. I would probably just go for Intel 6200 $25 free shipping i doubt the laptop comes with 3 antennas for a 6300/633.