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    when asus ux32vd-r3014h move, it shutdown unexpectedly!!

    Discussion in 'Asus' started by d4cad, Nov 3, 2013.

  1. d4cad

    d4cad Newbie

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    when notebook move, it shutdown unexpectedly. I updated all driver and operating system. (For instance bios is 214). I send it teleservice international Turkey (Asus service in Turkey) 10 days ago. There wasn't found any hardware problem by the service and returned me. I will plan to send it to service back again. I have described to problem via video and attached the link below. Expression is turkish but It can be understood
    Warranty is valid.

    ARIZA V

    Please help me.
     
    d4cad, Nov 3, 2013
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

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    when it originally shut down was it on battery power?
     
    Prostar Computer, Nov 5, 2013
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  3. d4cad

    d4cad Newbie

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    yes. It works properly with battery or AC power. OS is stable. but sometimes, when it moves, it shutdowns unexpectedly even if battery level is %100.
     
    d4cad, Nov 6, 2013
    #3
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Sounds like there may be something loose causing a short inside if it is moved or a weak connection.
     
    Meaker@Sager, Nov 6, 2013
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  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Sounds like a loose DC jack to me.
     
    Kevin@GenTechPC, Nov 7, 2013
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  6. d4cad

    d4cad Newbie

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    use with battery or use with electric power. It shutdwons each of them.
     
    d4cad, Nov 7, 2013
    #6