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    where can i find the "limited Global Warranty" terms? (couldnt find it on my own)

    Discussion in 'Asus' started by EviL-RaBBi, Apr 28, 2009.

  1. EviL-RaBBi

    EviL-RaBBi Notebook Guru

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    i have questions like.. if i have a problem in israel and i go to the Asus provider in Israel do i need to pay for the shipment to asus USA? or does it include? does it include for the first time.. or antime? and does it includes even though the notebook is not being sold in Israel by the reseller?

    thanks in advance
     
    EviL-RaBBi, Apr 28, 2009
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  2. David

    David NBR Random Reviewer NBR Reviewer

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    If you purchased your Asus in the US, you are covered with Asus' global warranty. This means that you will have access to the local Asus service centers worldwide, so you won't have to ship it back to the US. Also, I'm fairly certain that the free shipping both ways is only available in North America.
     
    David, Apr 28, 2009
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  3. EviL-RaBBi

    EviL-RaBBi Notebook Guru

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    so if i have a problem with hardware or i dont know what which the local asus service cant solve they take care of everything? i dont need to ship it back to the USA or anthing?
     
    EviL-RaBBi, Apr 28, 2009
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  4. David

    David NBR Random Reviewer NBR Reviewer

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    Usually, if they don't have the parts at your local Asus service center, they will help you order them. You won't need to ship it back to the US.
     
    David, Apr 28, 2009
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  5. EviL-RaBBi

    EviL-RaBBi Notebook Guru

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    will help me order them? meaning i need to order and pay for them?
    moreover what is the diff from limited to normal (without the Limited word)
    + do i need to pay for the labor?

    and again.. is there a place where i can read the terms?

    thanks again david :) sorry for flooding you with questions
     
    EviL-RaBBi, Apr 28, 2009
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  6. David

    David NBR Random Reviewer NBR Reviewer

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    If your notebook is under warranty, then you won't have to pay anything for parts and labor. What I meant about order the parts, is if your local Asus service center doesn't carry the specific parts that are needed for your notebook repair, they will order them for you (free of charge) from Taiwan at their expense. The process may take longer, but they'll have it repaired.

    Here's the link to the notebook warranty policy:
    http://support.asus.com/repair/repair.aspx?no=395&SLanguage=en-us
     
    David, Apr 28, 2009
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