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    1530 Help....

    Discussion in 'Dell XPS and Studio XPS' started by jakeyb, Nov 16, 2008.

  1. jakeyb

    jakeyb Newbie

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    Bought a Dell 1530 Laptop 2 weeks ago with McAffety 3 year protection. Was just on computer on FaceBook when all these windows come at me one after another....being a computer dummy what am I looking at other than all those windows that were coming at me. I now can't get computer to come back on....just a dead black screen...possibly a virus ??? and if so why wouldn't Mcaffefy prevent that....any help would be appreciated, thanx in advance.

    Using daughters old laptop now.....
     
    jakeyb, Nov 16, 2008
    #1
  2. Guitar_Hero_Bml

    Guitar_Hero_Bml Notebook Evangelist

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    That is unusual. What windows came up? It's most likely a virus but i dont understand why it wont come back on
     
    Guitar_Hero_Bml, Nov 16, 2008
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  3. PvD

    PvD Notebook Consultant

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    A virus which has damaged the bootloader, or some important startup items, you can try to start in Safe Mode, that might let you in.
     
    PvD, Nov 17, 2008
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  4. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    McAfee is not quiet good if I can understand well.. I would suggest trying few other very good free protection suites (Drop by windows security software sub-forum).

    As for your issue, I am looking at the famous facebook virus possibly. I would (as another member mentioned before) try starting in safe mode, and scrub the system clean with a free AV-program and also with my antispyware (You can chose one among Superantispyware, malwarebytes antimalware and spybot search and destroy)...

    Else, I wouldn't be surprised if the professionals around here on NBR recommend a clean install!!!!
     
    fonduekid, Nov 17, 2008
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