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    1530 Powers off on its own

    Discussion in 'Dell XPS and Studio XPS' started by Jugzwei, Sep 30, 2008.

  1. Jugzwei

    Jugzwei Notebook Consultant

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    Just started doing it today, I havent had any other problems. I have checked all the power settings and I don;t see anything that should be causing it to shutoff, and I dont receive any Windows errors upon booting it back up.

    Any ideas?

    ill more then likely call Dell and have them look at its but I wanted to getr some other opinions first.

    I was in the middle of A game of WoW when it happened
     
    Jugzwei, Sep 30, 2008
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  2. ahl395

    ahl395 Ahlball

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    It could be many things...

    Make sure your GPU is compatable with WoW

    Could be a short in an internal wire, etc.

    I would call Dell and send it in, they will be able to determine if its hardware related or not.
     
    ahl395, Sep 30, 2008
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  3. Jugzwei

    Jugzwei Notebook Consultant

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    I would be happy to blame wow but I have been playing wow on it since i got it a little over two weeks ago and never had a problem until today. Im chatting online with dell right now
     
    Jugzwei, Sep 30, 2008
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  4. ahl395

    ahl395 Ahlball

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    oh, ok. Ok, post what they tell you if you can. Hopefully they can fix it.
     
    ahl395, Sep 30, 2008
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  5. Jugzwei

    Jugzwei Notebook Consultant

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    lol they just told me to run the blizzard repair utility for wow, which is pointless IMO but since i didnt have any evidance of it happening on anything else they assume its the game.

    I decided to run my temp monitor while playing ot see how high its getting and the CPU is getting close to 100degrees C I believe thats quite high the GPU is only running at around the low 80s
     
    Jugzwei, Sep 30, 2008
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  6. MystiklMayhem

    MystiklMayhem Notebook Consultant

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    thats pretty dam hot IMO. you update your bios?
     
    MystiklMayhem, Oct 1, 2008
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  7. Jugzwei

    Jugzwei Notebook Consultant

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    yes, it came with the A09 bios installed already
     
    Jugzwei, Oct 1, 2008
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  8. Akuma

    Akuma Notebook Evangelist

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    Same here, yesterday my lappy shut itself down when I was playng Pure.
    Happened today too and no, it was not from overheating .. event viewer tells it had an unexpected shut down and that's it.
     
    Akuma, Oct 1, 2008
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  9. Jugzwei

    Jugzwei Notebook Consultant

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    just an update:
    Ive spoke with dell a few times now troubleshooting this. First they tried updating drivers, which since they were all up to date was kind of useless but ok

    then I ran a diagnostic they wanted me to run by holding the FN key while booting up...no problems

    Then we downloaded speedfan to compare temps because i expressed my concern about them Speedfan reported significantly lower temps. i hadnt had a problem all day with it shutting down so i figured maybe somethign they did fixed it.

    i spent some time on WoW with no issues, then i tried t play City of Heroes. About 30 minutes in, it shut down again. Ill be speaking with dell again tomorrow. but now i dont really think the temps are the problem.

    Sigh....any ideas?
     
    Jugzwei, Oct 2, 2008
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  10. Jugzwei

    Jugzwei Notebook Consultant

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    anyone? Does it sound like hardware to anyone? Has vista displayed problems shutting down and not logging it?
     
    Jugzwei, Oct 3, 2008
    #10