I just got my XPS 1530 laptop about a month ago and I've been having some issues with the hibernate and sleep options. When I hibernate or sleep, the computer will occasionally restart and become extremely hot (I8kfanGUI once recorded 79 degrees celsius). I don't think the fans turn on after the unexpected restart.
I'm running Vista 32 bit, if that matters.
Any help would be appreciated. Thanks in advance!
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I have had my M1530 for just over a month now, and have encountered the same problem discussed in your thread, in that after a number of the sleep / hibernation cycles, the GPU core has reached 108, and the system shuts down, or reboots.
I have had the Dell technician out, who replaced the fan, and the motherboard, which had a later BIOS than the one on the system: in addition, Dell have just released another BIOS 09 that allegedly fixes, "thermal issues"....It Doesn't!! I sit here with the machine at 100 degrees, without a fan blowing , and will have to shut it down once again.
There is clearly a serious problem, and I am obviously not the only one experiencing it. I note from some of the other posts that every suggestion that has been made to remedy this issue, I have had done, but to no avail.
Where do you, and I go from here? -
I had this problem and it seems to be related to the Dell wireless card...I noticed that when it hibernated, as soon as it shut all the way down it would restart and say that Vista had shut down incorrectly. Then it would restart and get to the login screen. After a while it would sleep, then hibernate again, then go through the whole restarting process.
The first time I noticed this was one morning when I picked it up and it was blistering hot. I opened it up and found out that the screen was on, running the screensaver.
I searched around this forum and found a thread or two that pointed me to the Dell wireless card, of all things. People said they'd had it repaced with an Intel card and the problem stopped. So I tried shutting off the WiFi switch, and the problem went away. Turned the switch back on, and the problem came back. (I set the computer to sleep after a minute and hibernate after 3 minutes temporarily to test the problem.)
I got in touch with Dell and the first tech wanted to replace the wireless card with an identical Dell card. I didn't like that answer so I got in touch with them again. The second tech just said he'd replace the whole system. I thought this was overkill, I mean, an Intel card which would've cost $7 more would probably fix the problem. But then I thought that since the computer had sat out all night slowly baking to death without me knowing it, more than once, even though the computer seemed to be working fine it would probably be a good idea to get a new one with unfried components, so I didn't argue. (Plus I'd just found out I could use 64-bit Vista on this computer, and was thinking of reinstalling everything anyway.)
The replacement 1530 had the same problem. People with a Dell card might not notice the problem, since it only happens on hibernate, and since your computer's set from the factory to not hibernate for 1080 minutes, so it may be a while before you notice this problem. But setting the computer to sleep after a minute and hibernate after three brought the problem back. Shutting off WiFi again fixed the problem, turning the switch back on brought it back. (I had to completely shut down and restart between each switch change, or it would keep restarting anyway.)
So I got in touch with Dell again, and this time I got someone who seemed to have some sense, and he had me go to Device Manager and go to Network Adapter and click on the properties for the Dell wireless card. There was a checkbox at the top of the Power Management tab that said 'Allow the computer to turn off this device to save power'. He had me turn that off, and that seemed to fix the problem.
I'm a little worred that this might cause me to drain the battery more quickly, since apparently this means the wireless card'll be on all the time, but it's too soon to tell whether the battery's dying quicker or not. -
Call Dell and let them know that their sollution did not work.
100C IS TOO MUCH for any component. -
I posted this before. Try the fix below. It worked for me.
Open Device Manager (type Device Manager into the start search box) and modify the properties for the
"Dell Wireless 1395 WLAN Mini-Card".
Leave the device enabled, but open its properties, go to the Power Management tab, and uncheck the
"Allow the computer to turn off this device to save power" checkbox. The reboot problem should
disappear. You won't need to roll bad Vista SP1, nor will you need to disable Hibernate. Some users
have noticed that with this option unchecked, the battery tends to drain more overnight than when they
had the option enabled. -
Hey,
New owner, been shadowing the forums for awhile while making my decision lol.
This is definitely the only problem I have with my laptop. Another thread made it out to be fan problems but it is definitely not the case. A fix for this would be excellent/necessary. Caught my laptop the one time it tried to do it at 81 degrees Celsius which is higher than it ran during benchmarking.
Thanks a lot for the fix, I assume naturally the battery will drain more now. But any idea if we can switch the card off manually and avoid the problem or do we need to have it run all the time? -
Hello. I have the same occasional problem with my XPS 1530 and Dell 1490 wifi adapter. Looking at the device properties, I do not have the option to allow the system to disable the device. Is there any other place I can make this change? Thanks!
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lateinningmagic Notebook Consultant
I just woke up my 1530 from its first sleep 5 minutes ago. I got the intel wireless card thou, so I should be fine right?
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Had this problem about a month ago with mines. Except I didn't have a fan or unable to wake up problem, it just restarted when finishing the hibernate or sleep and showed a "Windows has shut down unexpectedly" when it came back up.
I fixed this by downloading and installing the 175.97 video drivers released for the 1330 and everything has been fine after that. So give it a shot.
1530 hibernate/restart & fan problem
Discussion in 'Dell XPS and Studio XPS' started by Aye, Jul 31, 2008.