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    1640 Motherboard Replacement

    Discussion in 'Dell XPS and Studio XPS' started by jeremy2223, Apr 22, 2010.

  1. jeremy2223

    jeremy2223 Notebook Consultant

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    Hi,

    I am getting my 1640's motherboard and lcd screen replaced tommorw (dell are taking laptop into the centre). I have the 512mb Ati card, I understand the new motherboard has a 1gb card. What are the chances I will get the new motherboard and hence the new card? Or will they still have the old motherboard replacements?

    I am getting it fixed for heat issues. Also will they need to login to my laptop (ie will they need my password or not)

    Cheers
     
    jeremy2223, Apr 22, 2010
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  2. Raether916

    Raether916 Notebook Consultant

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    There are 2 graphics cards - both are still available- 3670= 512 MB- , they will replace with the same -
     
    Raether916, Apr 22, 2010
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  3. Fusel Wusel

    Fusel Wusel Notebook Consultant

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    Most likely they will replace your data to factory default, because only then they can assure their tests are running correct. After all they have to guarantee your laptop is up and running again.
    Basically I would take out the hard drive. Then they cannot damage something or else.

    I would never ever give away my personal data (Especially passwords!!!) to anybody else! :eek2:
    You just cannot know what they will do with it.
     
    Fusel Wusel, Apr 22, 2010
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  4. paolo2

    paolo2 Notebook Geek

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    When my motherboard was replaced, theya did warn me that they may have to reformat the drive, I put in a spare drive, just in case.
     
    paolo2, Apr 23, 2010
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  5. haris163

    haris163 Notebook Consultant

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    On my old Dell, (in which I didn't have onsite service) I always sent it in without the HDD (after confirming with them). Also in my old laptop it was a matter of one screw to get the drive out. Anyway, never send them any data that you cannot afford to loose. Come to think about it, we did the same for a Gateway, school owned laptop, that needed to be sent for repair.
     
    haris163, Apr 23, 2010
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